To obtain employment with a profitable, ethical, growth-oriented company where I can immediately contribute to the organization's strategic plan by
utilizing my personal strengths: Leadership, Coaching, and Developing current employees as well as future employees of the organization in all facets of customer service as well as sales processes in order to achieve overall team and individual success.
Increased monthly sales by 45% by implementing strategies to develop and expand existing customer base.
Cold and warm called 20 new and existing accounts per day.
Developed a new customer base consisting of 50 accounts.
Tracked RFPs and bids to develop new business opportunities.
Contacted new and existing customers to discuss how specific products could meet their needs.
Answered customer questions regarding products, prices and availability.Maintained up-to-date knowledge of industry, target accounts and competitive landscape.
Ensured total destruction of U.S. Government Property was allocated and inventory in accordance with DRMS Policy and Procedures.
Mutilated or Destroyed Battle Damaged Equipment through the operation of Shredders, Plasma Cutters, and Welding Equipment.
Supervised 7 in yard personnel ensuring the processes were carried out as directed.
Increased monthly sales by 36% by implementing strategies to develop and expand existing customer base.
Cold and warm called 150 new and existing accounts per day.
Exceeded targeted sales goals by 68%.
Managed the day-to-day tactical and long-term strategic activities within the business.
Recruited and hired 9 new staff each year.
Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.
Coached and mentored 9 staff members by offering constructive feedback and taking interest in their long-term career growth.
Monitored team progress and enforced deadlines.
Collaborated with cross-functional teams to draft project schedules and plans.
Coursework in Business, Management and Communications
Managerial Statistics and Management Communication coursework
Operations and Quality Management coursework
Strategic Leadership training
Navy Instructor 9502, (2005).1994-1995
Port/Company/Vessel Security Officer (2008)
Forklift Certified Trainer (2008)
Banking, Budget Management, Business Management, cashier, closing, coach, Coaching, Consultant, Customer Service, Customer Assistance, and Delivery, Direct sales, Employee Training and Implementation, Forecasting, General Management, Government, Instructor, Maintaining inventory, Leadership, Logistics, Management skills, Marketing and Materials, Mentor, Office, Navy, Naval, Oil, Outside Sales, Interpersonal skills, Personnel and Process Innovation, property management, Sales, Sales Manager, Territory Sales Plans and Analysis, Supervisor, Technical and Written Communication.
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