Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Effective negotiator
  • Effective time management
  • Repayment negotiations
  • Talent Assessment and qualification
  • Client relationship management
  • Background checks
  • Applicant qualifying
  • Referral networks and applicant sourcing
  • Fluent in Spanish
  • Building candidate pools
  • Cold and warm calling
  • Producing leads
  • Attending job fairs
  • Screening, interviewing, and onboarding
  • Energetic
  • Service-driven sales
  • Established track record of exceptional sales results
  • Team oversight
  • Team building
  • Social media savvy
  • Promotional sales events
  • Compelling leadership skills
  • Exceptional multi-tasker
  • Communication and engagement techniques
  • Continuous improvements
  • Rapport and relationship building
  • Sales operations
  • Cross-cultural sales background
  • Superb time management
  • Sales tracking
06/2020 to Current Sales Manager Integrated Electrical Services, Inc. | Buford, GA,
  • Accountable for meeting company objectives; maintain company quality standards and adhering to company policies.
  • Acquire and maintain customers.
  • Implement sales and marketing programs
  • Manage inventory and cash assets, make sure merchandise is in good shape and priced correctly.
  • Reconcile daily transactions and deposits, and prepare daily work schedules, delivery schedules, assign tasks, and enforce company policy.
  • Maintain detailed records of financial services transaction.
  • Assist with delivering merchandise when needed.
  • Close rental agreements.
  • Opening and closing store procedures.
  • Maintaining store appearance, filling holes with merchandise, making 90 day idle merchandise a priority, and always staying on top of merchandise coming and going.
  • Receiving PO order's through out the day.
  • Multi-tasking every day duties while answering phones, taking payments, welcoming customer's, and dealing with irate customer's.
08/2018 to Current Area Sales Manager Homeserve Usa | Fort Worth, TX,
  • Oversaw daily staffing needs and handled scheduling for all employees of the store
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers
  • Recruited, interviewed and hired talented people offering experience and key selling capabilities to company
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy
  • Trained and coached 7 sales associates for 3 store locations
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues
  • Implemented ongoing staff development to help employees achieve better growth potential
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices
  • Reviewed all store policies and made changes as needed to streamline operations and increase productivity
  • Achieved sales goals and business objectives by motivating staff and promoting cellular products
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
08/2017 to 11/2018 Director of Recruiting Arctic Wolf Networks | Washington, DC,
  • Educated executives and managers about potential candidates
  • Advised hiring leaders on processes and job descriptions
  • Talked to potential hires about compensation packages and contracts
  • Conducted pre-interviews for the first stage of the hiring process
  • Attended recruitment events and networked
  • Sourced and developed sourcing leads to increase recruiting base
  • Prepared and maintained accurate employment records
  • Built talented pool of quality, skilled candidates, placed individuals in successful positions and gained reputation for sourcing top-quality applicants
  • Sorted job applications, vetted candidates and recommended individuals for key positions
  • Proactively identified and solved complex recruitment problems impacting employer short- and long-term success
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations
  • Streamlined client processes by delivering top candidates and managing hiring
  • Worked with customer account managers to find best-fit candidates for openings
  • Planned recruitment events
  • Conducted reference and background checks on all job applicants
  • Managed the full cycle recruiting process
  • Contacted potential employees about job openings
  • Monitored new employee progress
  • Placed more than 9 candidates yearly, including those seeking highly-targeted leadership positions
  • Made cold calls to new hires
  • Set up interviews with employers and qualified applicants
03/2015 to 07/2017 Assistant Operations Manager Ufc Gym | Wayne, NJ,
  • Effectively controlled the release of proprietary and confidential information for general client lists
  • Created communication strategies to meet client objectives
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Inputted information from customer calls and onsite service visits into the company's system
  • Provided onsite training
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Supported the hiring manager in reviewing applications and resumes
  • Wrote job descriptions and posted to job boards
  • Created marketing materials to attract new candidates
  • Recruited and interviewed individuals for general labor, customer service, administrative jobs, management, and mechanics
  • Managed full-cycle recruiting, including sourcing, interviewing, offering jobs, and negotiating contracts
  • Liaised between management and employees
  • Advised managers on strategies for improving policy enforcement and eliminating any concerning behaviors or legal concerns
  • Conducted employee performance reviews to access strengths and weaknesses keeping feedback positive and constructive
  • Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits
  • Reduced accidents in workplace by being proactive with prevention by implementing safety policies and procedures
  • Sourced and developed sourcing leads to increase recruiting base
  • Diminished regulatory risks by managing random monthly drug testing for employees to ensure compliance adherence
  • Reduced workers compensation claims by implementing strong return to work policy
  • Identified vacancies and recruited and hired applicants to fill positions in variety of departments
Education and Training
Expected in 1998 High School Diploma | Monterey High School, Lubbock, TX GPA:
Expected in | Pre-Law Lubbock Christian University, Lubbock, TX, GPA:

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School Attended

  • Monterey High School
  • Lubbock Christian University

Job Titles Held:

  • Sales Manager
  • Area Sales Manager
  • Director of Recruiting
  • Assistant Operations Manager


  • High School Diploma
  • Some College (No Degree)

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