Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Motivated and detail-oriented sales professional with 1 years of supervisory experience seeking a management position. Seeking an opportunity to apply my advanced knowledge of sales and customer service and my experience with team-building and staff development.
Skills
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Work History
Sales Manager , 02/2020 - Current
K. Hovnanian Companies – Culpeper, VA,
K. Hovnanian Companies – Culpeper, VA,
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Targeted new markets and increased sales Number% through proactive sales and negotiation techniques.
- Supervised sales team of Number people, stepping in to support employees and deliver smooth sales processes for clients.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Resolved customer issues quickly and managed over Number accounts to increase sales and meet quotas.
Selling Associate , 11/2019 - 06/2020
Belk – Gainesville, GA,
Belk – Gainesville, GA,
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Developed, marketed and sold full range of products and support services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
- Solved customer challenges by offering relevant products and services.
- Prepared large cash deposits with zero discrepancies.
- Achieved perfect attendance and on-time record.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sales Associate/Stock, 06/2015 - 06/2020
Osh Kosh Bgosh – City, STATE,
Osh Kosh Bgosh – City, STATE,
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Developed, marketed and sold full range of products and support services.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Provided positive first impressions to welcome existing, new and potential customers.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared large cash deposits with zero discrepancies.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained records related to sales, returns and inventory availability.
Education
G.E.D: , Expected in 06/2016
Ventura Adult And Continuing Education - Ventura, CA
Ventura Adult And Continuing Education - Ventura, CA
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School Attended
- Ventura Adult And Continuing Education
Job Titles Held:
- Sales Manager
- Selling Associate
- Sales Associate/Stock
Degrees
- G.E.D
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