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Sales Manager Resume Example

Resume Score: 80%

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SALES MANAGER
Professional Summary

Focused SR v.p. with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments. Creative well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in management and training. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated sales professional offering 12 years of progressive marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations. Offering more than 12 years of progressively responsible sales experience with marketing companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction. Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells investment and insurance products while adapting to new industry trends and changing customer desires. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing . Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Senior consultant and outstanding performer in sales Proven success in leadership, operational excellence and organizational development with keen understanding of elements Recognized for inspiring management team members to excel and encouraging creative work environments. Multi-talented sales agents consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • SALES...RECRUITING SALE FORCE..TRAINING SALES FORCE.....OPENING NEW OFFICES OVER 3 STATES MAINTAINED ALL RECORDS OF SALES AND PREMOTION S
Work History
Sales Manager06/2017 to 06/2020
Marketing Services Inc. – Clemmmons, N.c.
  • Transported to customer locations and e-mail address
  • Resolved problems, improved operations and provided exceptional client support.
  • Increased customer satisfaction by resolving product performance
  • Handled 50 calls per day to address customer inquiries and concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Developed team communications and information for sales meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Monitored social media and online sources for industry trends.
Sales Associate02/2010 to 06/2017
Champion Communications Ltd. – Greenville, S.c.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained records related to sales, returns and inventory availability.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Boosted sales by conferring with customers to evaluate requirements and recommend best-fit company offerings.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Solved customer challenges by offering relevant products and services.
  • Trained and developed sales force in company processes, product knowledge, customer service and selling techniques.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Educated customers on promotions to enhance sales.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Owner02/1988 to 02/2010
Co-mac Distributors Inc. – Winston Salem , N.c.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Enhanced operational efficiency and productivity by managing budgets,
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Consulted with customers to assess needs and propose optimal product solutions.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Aligned branding initiatives and sales strategies with client goals.
  • Discovered areas of improvement by generating operational and sales reports.
  • Trained and motivated 20 employees to perform daily business functions, including sales and installation
Sr, Vice Presidenti06/1980 to 05/1988
A. L. Williams Finacial Services – Atlanta, GA
  • Developed team communications and information for product meetings.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Monitored social media and online sources for industry trends.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved needs problems, improved operations and provided exceptional client support.
  • Increased customer satisfaction by resolving issues.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Worked with retail customers to understand needs and provide personal needs service.
Education
High School Diploma04/1955RURAL HAll High School- RURAL HALL N.C.
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Resume Overview

Companies Worked For:

  • Marketing Services Inc.
  • Champion Communications Ltd.
  • Co-mac Distributors Inc.
  • A. L. Williams Finacial Services

School Attended

  • RURAL HAll High School

Job Titles Held:

  • Sales Manager
  • Sales Associate
  • Owner
  • Sr, Vice Presidenti

Degrees

  • High School Diploma 04/1955

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