Sales Manager Resume Example Harbor Freight Tools

SALES MANAGER

Professional Summary

Service-oriented Sales Manager with more than 6 years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories. Attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Work History

Harbor Freight Tools. Vernal, UTSales Manager | 12/2017 - Current

Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Monitored metrics and marketing investments to assess performance and implement continuous improvements.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.
Held weekly meetings with sales associates to identify techniques to overcome sales obstacles.
Reorganized and optimized leads management by implementing the use of word, excel and powerpoint.
Organized promotional events and interacted with community to increase sales volume.
Report and resolve any point of sale, manager office and cash office issues.
Complete and verify deposits, change orders and cash pick ups

Staples. Vernal, UTOperations Manager | 05/2015 - 10/2017

Evaluated upcoming program plans to forecast expected resource needs.
Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 10 member management team with related direct reports.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Implemented policies and standard operating procedures for continuous improvement.
Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Built relationships with customers and managed accounts to drive revenue and profit.
Optimized returns and investments by effectively managing and directing distribution operations.
Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
Managed change orders, cash pick ups, safe balances and point of sale transactions

Bealls. Vernal, UTShift Supervisor | 01/2014 - 01/2015

Completed store opening and closing procedures, including setting up registers and checking products.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Responded to and resolved customer questions and concerns.
Implemented policies and standard operating procedures for continuous improvement.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Oversaw loading and unloading of packages in warehouse.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Maintained full responsibilty in the womens department of retail setting

Ashley Regional Medical Center. Vernal, UTHousekeeper | 06/2010 - 03/2011

Removed waste paper and other trash from premises to designated area.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Verified cleanliness and organization of storage areas and carts.
Kept building entryway glass clean and polished for professional presentation.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Adhered to professional house cleaning checklist.
Changed bed linens and collected soiled linens for cleaning.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Documented and reported all necessary facility and building repairs observed.
Accepted accountability for all assigned building keys, master keys and access cards.

Skills

Sales processes
Goals and Performance
Sales operation
Staff Management
Time management
Strategic Planning

Business Development and Planning
Relationship building
Empowers high-performing sales teams
Sales expertise
Positive and upbeat
Coaching and mentoring

Education

Ashley Valley Education CenterVernal, UT05/2010High School Diploma

Resume Overview

Companies Worked For:

Harbor Freight Tools
Staples
Bealls
Ashley Regional Medical Center

School Attended

Ashley Valley Education Center

Job Titles Held:

Sales Manager
Operations Manager
Shift Supervisor
Housekeeper

Degrees

High School Diploma

Sales Manager Resume Example

Resume Score: 80%

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