sales manager resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Effective at maximizing repeat business opportunities with proven history of increasing revenue while bringing in new clients. Accomplished leader, who is capable of motivating and training peers and direct reports. Proven capable of working alone or as part of a team. Excellent critical thinking, analytical, and problem solving skills; with the ability to prioritize and plan to meet strict deadlines. Works effectively in a high-paced demanding environment, yet flexible; to change within the scope of job responsibilities.

  • Senior Level Account Management and Development
  • Product and service management
  • Project Management
  • Excellent communication skills
  • Team Lead
  • Resolution-oriented
  • Lead generation
  • Cross-functional collaboration
  • Staff development/training
  • Acquiring new customers
  • Revenue retention
  • Exceptional Time Management
  • Customer Service
  • Microsoft Office Software Suite
  • Apple iWorks Software Suite
  • Zoho CRM
  • FileMaker Pro
  • E2 Shop System
10/2018 to Current
Sales Manager Liturgical Publications, Inc. Phoenix, AZ,
  • Researched and capitalized on emerging opportunities to build business and expand customer base. Resulted in acquisition of $4M contract with US Army subcontractor.
  • Won the contract and because of excellent customer service upsold contract by $16M.
  • Oversee and service accounts for five of the companies’ top 10 customers, accounting for $10M in annual revenue.
  • Created new tracking system to streamline communication, improve the inventory sales process, and increase revenue. New system has accounted for over $1M in sales to date.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
  • Tracked monthly sales to generate reports for business development planning.
  • Achieved company growth for several consecutive years through market expansion and sales.
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
  • Increased revenue by cultivating and securing new accounts while providing value-added services to existing clients.
  • Managed existing portfolio and potential leads using CRM system.
  • Developed and delivered new business requisitions through business-to-business sales and trade shows.
  • Increased sales by cultivating long-term relationships with clients, developing successful customer relations that achieve customer objectives, and efficiently resolving service requests.
  • Improved customer confidence and recovered previous year sales losses by building and renewing customer relationships to define market opportunities.
  • Designed timelines for services and alerted customers of changes or updates frequently.
08/2017 to 09/2018
Legal Assistant Adaptive Biotechnologies Los Angeles, CA,
  • Trained new employees in all office protocol; accounting, records, negotiations, and court documentation processing.
  • Collaborated and negotiated settlements for hundreds of clients with insurance companies and attorneys’ offices, leading to the collection and processing of over $160,000 in weekly revenue.
  • Detected numerous deficiencies in workplace procedures and took over all accounts receivable responsibilities.
  • This work resulted in a weekly growth in revenue of up to $15,000.
  • Served as a legal assistant and interpreter for hundreds of Spanish and English speaking clients weekly.
  • Reviewed and analyzed case information, explained the negotiation and trial processes, and prepared the clients’ statements for trial.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys.
09/2014 to 06/2017
Seaman/E3/Operations Team Member United States Coast Guard City, STATE,
  • Selected by Commanding Officer to lead, mentor, and train over 40 junior personnel in 10 separate job specialties, which led to over 99% of the personnel achieving the requirements to advance to the E-3 and E-4 paygrades.
  • Facilitated the arrest and capture of 58 suspected narcotics traffickers and seizure of over 22 tons of cocaine with an estimated value of over $600 million.
  • Nominated among 50 peers to devise and implement a detailed counternarcotic training curriculum which was provided to over 60 coast guardsmen; including senior executive intelligence and law enforcement personnel.
  • Coordinated and collaborated with over 10 different law enforcement entities from South Carolina in a joint maritime security exercise to strengthen knowledge of maritime security and improve interagency relations.
  • Selected by the U.S. Embassy in Colombia to teach English to over 30 students from the Centro Colombo Americano de Cartagena during three-day port call with the Colombian Navy.
Education and Training
Expected in 04/2021 to to
Certificate in Business Fundamentals: Business
UCLA - Los Angeles, CA,
Expected in 05/2014 to to
Bachelor of Arts: Political Science
Tufts University - Medford, MA,
  • Minor in Latin American Studies
Additional Information


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Resume Overview

School Attended

  • UCLA
  • Tufts University

Job Titles Held:

  • Sales Manager
  • Legal Assistant
  • Seaman/E3/Operations Team Member


  • Certificate in Business Fundamentals
  • Bachelor of Arts

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