LiveCareer-Resume

sales manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly motivated with proven record of exceeding sales targets and driving customer service excellence offering progressive sales and marketing experience. Focused on maximizing business success by capitalizing on sales and service opportunities. Skilled in training and mentoring new associates on methods and techniques to grow and maintain client satisfaction. Passionate about helping customers and delivering a valuable experience in every interaction. Strong history of surpassing objectives by leveraging sales and advanced communication skills. Talented at generating leads and demonstrating products to close high-volume sales.

Skills
  • Persuasive Negotiations
  • Sales Tracking
  • Product and Service Management
  • Profit and Revenue-Generating Strategies
  • Employee Training
  • New Business Development
  • Relationship Building
  • Strategic Decision-Making
  • Issue Resolution
  • Staff Management
  • Business Leadership
  • Operations Oversight
  • Communication
  • Multitasking
  • Team and goal oriented
  • Excel, Word, Powerpoint
  • CRM and DMS
  • Information Verification
  • Loan Documentation
  • Financial Statement Review
  • Credit Analysis
  • Computer Skills
  • Organizational Skills
  • Multilingual: English, Russian, Uzbek, Turkish
Education and Training
Putnam Science Academy Putnam, CT, Expected in 06/2005 High School Diploma : - GPA :
Experience
Smc Corporation - Sales Manager
Fredericksburg, VA, 01/2019 - 12/2021
  • Established and maintained professional network of potential clients and business opportunities.
  • Delivered approximately 400 phone calls per day to prospective clients, generating 5-10 new applications.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Monitored market conditions, product innovations and competitor activity.
  • Prospected for new business using databases and other strategies to generate sales.
  • Managed loans from application to submission to closing by coordinating file movements between underwriter, mortgage lender and closing parties.
  • Ordered, prepared and verified documents necessary for loan to close in compliance and on time.
  • Analyzed loan applications submitted by corporations, using liquidity, leverage and credit history to evaluate risk associated with issuing loans.
  • Submitted completed loan applications and made recommendations for underwriting approval or denial.
  • Collected and checked borrower income, credit history and employment information.
  • Followed banking requirements and government lending regulations.
Vcfo Holdings, Inc. - CEO
Austin, TX, 12/2019 - 09/2020
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Dispatched information to service providers to schedule freight movement.
  • Pulled orders from Central Dispatch and Loadboards to build and organize driver delivery routes.
  • Managed paperwork and necessary information required for client shipments.
  • Provided daily delivery routes and proof of delivery to Brokers.
  • Worked with vendors to obtain optimal prices and delivery schedules.
  • Answered use and repair questions via in-person, email and telephone requests.
  • Inspected fleet vehicles to identify immediate repairs and maintenance work needed.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Notified customers of potential late deliveries,
  • Checked paperwork prior to dispatching crew members to maintain accuracy.
  • Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Enforced payroll-related policies, procedures and regulations to adhere to changing company and governmental standards.
  • Supported payrolls, driving timely and accurate payment of employee wages.
Vcfo Holdings, Inc. - CEO
Denver, CO, 10/2016 - 09/2018
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Worked with dispatch to update routes and inform customers of delays.
  • Kept customers satisfied and loyal by completing timely and accurate deliveries.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Attached or loaded vehicles and reviewed all connections for security.
  • Recorded expenses and maintained receipts.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Aided senior leadership during executive decision-making process, generating daily logistics and productivity records.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Kept records for production, inventory, income and expenses.
  • Met with service vendors or product suppliers to facilitate delivery.
  • Determined pricing for products or services based on costs and competition.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Lucky Auto Group Inc - Business Owner/Operator/Finance Director
City, STATE, 11/2013 - 10/2017
  • Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
  • Reviewed and controlled used vehicle inventory to maintain accurate supply.
  • Partnered with employees to develop relationships with customers and enhance sales processes.
  • Mentored and trained sales staff on sales techniques and overcoming objections to achieve quotas.
  • Managed marketing campaigns for Cargurus, Craigslist ads, Cars.com Autotrader, Truecars.com
  • Developed and expanded wholesale database to maximize proceeds and meet business plans.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
  • Purchased wholesale inventory from auctions: Manheim , Adesa, ACV, Bel Air Auto Auction
  • Managed dealership floorplans and payments to auction.
  • Collaborated with lending representatives to obtain financing and complete sales.
  • Reviewed purchases and sales contracts for compliance with dealer and legal standards.
  • Managed all business and inventory expenses.
  • Mentored newly hired employees to take on responsibilities and tasks with understanding.
  • Built and enhanced relationships with clients to boost revenue.
  • Took care of escalated customer concerns to increase satisfaction.
  • Hired, supervised and mentored staff of 12 talented employees.
  • Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
  • Coordinated with technical and IT teams to develop company website and create online advertisements.
  • Managed CRM such as Dealer Cloud, Eleads, Dealercenter and Dealer Track.
  • Submitted credit applications for auto loans with financial institutions.
  • Structured deals with Dealertrack or Dealercenter once vehicle been selected.
  • Submit to proper lenders based on customer's credit history/down payment.
  • Rehash any approval/counter offer/decline with lenders.
  • Build and maintain lending partner relationships.
  • Present a menu of options for customers: extended service contract, maintenance GAP, environmental protection plans.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

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Resume Overview

School Attended

  • Putnam Science Academy

Job Titles Held:

  • Sales Manager
  • CEO
  • CEO
  • Business Owner/Operator/Finance Director

Degrees

  • High School Diploma

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