Results-driven Product Support Manager offering 13 plus-year background identifying and executing product development vision by studying company financial goals and demands of value chain. Polished in preparing go-to-market strategies and analyzing customer experience to improve retention. Certified in diesel equipment repair and preventative maintenance records. Adaptable and diligent professional possessing excellent problem-solving and time management abilities. I have owned my own business and maintained a fleet of equipment to maximize efficiency and prevent downtime. I have developed and grown a team of sales professionals that have taken my current company to the next level.
Level I Caterpillar Diesel Mechanic
Completed Caterpillar Business Tools For Service Managers
Completed Time Management Caterpillar Training
Bobcat Sales Professional Bronze level heavy equipment
Completed basic knowledge of Diesel engines
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