LiveCareer-Resume

Sales Manager resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Skills
  • Order management
  • Sales processes
  • Positive and upbeat
  • Verbal and written communication
  • Marketing strategy
  • Product Knowledge
Work History
Sales Manager, 02/2020 - Current
Lytt Houston, TX,
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Supervised sales team of [Number] people, stepping in to support employees and deliver smooth sales processes for clients.
  • Pushed [Product or Service] revenue to new levels with more than $[Amount] in yearly sales.
  • Grew retail sales volume in assigned territory [Number]% through strategic budgeting and product promotion.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Logged reports, expenses, receipts and sales documents into digital database with [Software].
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
Sales Ambassador, 02/2017 - 12/2019
Hand & Stone Southern Pines, NC,
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
Retail Sales Associate, 10/2016 - 02/2017
Dick's Sporting Goods Inc Manchester, NH,
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Skilled using cash register, including processing sales discounts and refunds.
Education
High School Diploma: , Expected in 05/2016
-
Dr. Phillips High School - Orlando, FL
GPA:
No Degree: Health Sciences, Expected in
-
Valencia College - Orlando, FL
GPA:

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Resume Overview

School Attended

  • Dr. Phillips High School
  • Valencia College

Job Titles Held:

  • Sales Manager
  • Sales Ambassador
  • Retail Sales Associate

Degrees

  • High School Diploma
  • No Degree

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