Sales Manager Resume Example

New Vehicle Responsibilities:

• Maintain region leading volume in sales and customer satisfaction scores.
• Monitored metrics and marketing investments to assess performance and implement continuous improvements.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Ordered correct mix of new vehicles for Genesis inventory and merchandised vehicles effectively.
• Verified current incentives, rates, money factors, reported new vehicles sold, and completed dealer trades.
• Worked with advertising company to structure marketing campaigns via e-mail, print, television, and radio.
• Submitted deals to various lenders to negotiate and maximize dealer gross profit prior to client entering finance office for delivery.

Pre-Owned Vehicle Responsibilities:

• Worked on a 60 day turn around on trades and 90 day on auction purchased inventory.
• Introduced a new segment of inventory based on location and market assessment. Pre-owned Trucks/Jeeps
• Emphasis of focus on "specialty" trades.
• Utilization of Provision and Stockwave to fill gaps in pre-owned inventory and purchase select vehicles in order to acquire rare trades that are highly desirable. Custom diesel trucks being #1 on that list.
• Used Provision to assist with trade-in evaluations based on live market pricing against competitors.
• Closely monitored lead response time as well as quality of response from sales staff. Adjusted lead volume to highest percentage appointment setting staff while implementing additional training for those lacking the ability to create urgency.