Sales Manager Resume Example Cricket Wireless

SALES MANAGER

Summary

Forward-thinking Sales Manager with 3 years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing equipment. Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills

• Bilingual in Spanish

• Issue and conflict resolution

• Brand management

• Marketing

• Sales Techniques

• Communications

• Customer service

• Problem resolution

• Inventory management

• Team building

• Planning and coordination

• Relationship development

• Invoice generation

• Supervision

Recruiting and hiring

Experience

04/2016 to 04/2019

Sales ManagerCricket Wireless － Terrell, TX

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Facilitated month-end journal entries, account reconciliation and invoicing using POS system.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Recruited and hired qualified candidates to fill open positions.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Handled over $1500 in funds each day in fast-paced environment.
Spearheaded training initiatives to improve employee performance and bottom-line business results.
Increased customer base and market share by promoting product through diverse channels.
Reviewed employee performance every everyday and delivered constructive feedback to improve weaknesses.

08/2012 to 04/2015

Sales ManagerMetro PCS － Terrell, TX

Recruited, hired and trained new employees, including monitoring and review of individual performance.
Automated office operations, managed client correspondence and tracked records.
Established ambitious goals for employees to promote achievement and surpass business targets.
Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Met with each associate to establish realistic monthly sales goals.
Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.

05/2012 to 08/2012

Sales RepresentativeBoost Mobile － Terrell, TX

Created and implemented store displays, promoting sales and growth.
Improved overall customer purchasing experiences to promote steady revenue.
Prepared and processed contracts and order forms for new and existing customers.
Monitored customer order process and addressed customer issues.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Followed-up with clients after installations to assess quality service and customer satisfaction.

10/2010 to 05/2012

Sales RepresentativeBoost Mobile － Terrell, TX

Followed-up with clients after installations to assess quality service and customer satisfaction.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Monitored customer order process and addressed customer issues.
Prepared and processed contracts and order forms for new and existing customers.

Education and Training

05/2010

High School DiplomaWills Point High School － Wills Point, TX

Some College (No Degree): BusinessTrinity Valley Community College － Terrell, TX

Resume Overview

Companies Worked For:

Cricket Wireless
Metro PCS
Boost Mobile

School Attended

Wills Point High School
Trinity Valley Community College

Job Titles Held:

Sales Manager
Sales Representative

Degrees

High School Diploma
Some College (No Degree) : Business

Sales Manager Resume Example

Resume Score: 80%

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