Sales Manager Resume Example
Experienced Office Management and Administration Professional with 4 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Determined individual with background in establishing and nurturing lucrative partnerships. Dedicated shop professional familiar with leading teams, operating equipment and managing materials to support shop and field operations for industrial/ manufacturing professionals. Committed to efficiency, safety and best-in-class work. Hardworking and resourceful professional bringing 3 years in the industrial/ manufacturing industry as a Forklift Driver. Physically fit with a flexible schedule.
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- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives
- Accomplished sales goals and boosted revenue through product knowledge and customer relationship management
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
- Reduced costs 10% through client and distributor price negotiations
- Increased revenue by working closely with key vendors
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Cross-trained existing employees in order to maximize team performance
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Prepared quotes for new products and services and composed budgets
- Conducted monthly inventories of raw materials and components on work floor
- Handled all incoming business and client requests for information
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Completed bi-weekly payroll for 15-20 employees
- Assisted equipment operators in alignment, movement and adjustment of equipment and materials.
- Loaded, unloaded and identified building materials, machinery and tools to distribute tools to appropriate locations.
- Operated variety of tools, including pressure washers, drills, saws, grinders and blowtorches.
- Operated forklifts to transport material and equipment.
- Drove company trucks carrying materials and equipment from warehouse to sites.
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Set up bar for operation, obtained cash bank and stocked service bar
- Collected and authorized payments of guests
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Performed billing, collection and reporting functions for office generating over $1,000,000 annually.
- Provided complete meeting support, including materials preparation and notes or minute taking.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Compared vendor prices and negotiated for optimal savings.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Oversaw office accounting functions such as AP/AR to keep finances accurate and current.
- Received, screened and routed incoming calls.
- Maintained computer and physical filing systems.
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Resume Overview
School Attended
- Mendenhall High School
Job Titles Held:
- Sales Manager
- Bartender
- Manager
Degrees
- High School Diploma :
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