Sales Manager Resume Example Oneida Indian Nation

SALES MANAGER

Professional Summary

Service-oriented Sales Manager with more than 6 years of experience developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.

Skills

Sales processes
Order management
Product and Service Sales
Goals and Performance
Time management
Solution selling
Verbal and written communication
Extensive personal network
Sales Reporting
Vendor management
Operations
Relationship building
Marketing strategy
Sales presentations
Sales operation
Direct sales
Staff Management
Sales expertise
Positive and upbeat

Coaching and mentoring
First Aid and CPR
Swim Instruction
Problem Resolution
Lifeguard Operations
Needs assessment
Team Building
Group and individual instruction
Strong communicator
Team Bonding
Program oversight
Training and mentoring
Public safety
Safety training
Training & Development
Computer skills
Organization and Time management
Emergency Management

Education

Robinson High SchoolCity, State06/2014High School Diploma

Work History

Oneida Indian Nation- Sales Manager
Oneida , NY02/2020 - Current

Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Improved sales processes to streamline customer acquisition and onboarding strategies.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Aggressively pursued competitive accounts by differentiating company from competitors.
Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Organized promotional events and interacted with community to increase sales volume.
Developed and implemented comprehensive salesperson training program.

Macy's- Sales Associate
Redondo Beach , CA06/2018 - 01/2020

Applied security and loss prevention training toward recognizing risks and reducing store theft.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Tracked stock using company inventory management software.
Maintained records related to sales, returns and inventory availability.
Maintained organized, presentable merchandise to drive continuous sales.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Completed orders through POS system and organized product deliveries to meet customer timetables.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Educated customers on promotions to enhance sales.

Great Wolf Lodge- Lifeguard Supervisor
Templeton , MA02/2018 - 10/2018

Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Observed recreational users to detect safety concerns and prevent ongoing violations.
Consulted with emergency personnel while securing scene.
Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
Monitored safety of all guests in and around swimming pool.
Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
Entered water immediately to pull struggling swimmers to safety.
Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents.
Share tips with patrons on swimming techniques and strength training.
Completed basic maintenance and repairs to keep pools functioning properly.
Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Attentively monitored swimmers to identify distress.
Detailed factors such as weather, incidents and aid rendered in daily reports to management.

Food City- Cashier
Wytheville , VA09/2015 - 06/2018

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Educated customers on promotions to enhance sales.
Assisted customers with special services, account updates and promotional options.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Reviewed weekly sales circulars and monitored price changes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Increased sales by offering advice on purchases and promoting additional products.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Assisted customers by answering questions and fulfilling requests.
Used cash registers and POS systems to request and record customer orders and compute bills.
Answered questions about store policies and concerns to support positive customer experiences.
Completed manual and machine counts of funds for transactions valued at over $[Amount].

Accomplishments

Brought in 50 new customers.
Awarded “Employee of the Month” in 2019.
Awarded “Employee of the Month” in 2020.
Supervised team of 15 staff members.
Documented and resolved delivery which led to happier customer.

Resume Overview

School Attended

Robinson High School

Job Titles Held:

Sales Manager
Sales Associate
Lifeguard Supervisor
Cashier

Degrees

High School Diploma

Sales Manager Resume Example

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