Reliable leader with a record of successfully maximizing team goals. Competitive driver with national awards in multiple companies. Effective positive motivator with recruitment and talent evaluation experience. Proven sales trainer and multi unit manager. 28 years of sales and management experience.
Bilingual in Spanish]
Staff training and development
Excellent communication skills
Strong work ethic
Outstanding interpersonal skills
Sales ManagerFebruary 2008 to Current Staples - Wenatchee, WA
#11 of 1700 stores nationwide in blended sales ranking.
Increased Tech Services Sales by 80% over 18 months.
Maintained low turnover by establishing good employee relations, training, and motivation.
Fulfilled day to day operational needs.
Established customer relationships to encourage repeat business.
Hands on training of department leads as well as employees.
Created an atmosphere of customer priority and pride in store accomplishments
Small Business Retail AssociateJune 2005 to January 2008 AT&T - Wenatchee, WA
Developed Business in Retail business model that was adopted nationally 18 months later.
Broke local sales records for activations, data features, and renewals
Completed contracts for service.
Held sales training sessions weekly
Nationally recognized for sales for two consecutive years
VP of Sales and ServicesJune 2002 to December 2004 21st Century POS - Brentwood, CA
Created sales goals and equipped salespeople to meet them through training, information, and motivation.
Established first national relationship between Sysco foods and POS equipment.
Planned Sysco Food show appearance and lead generation
Worked with outside suppliers of different industry products to produce leads
Dealt with suppliers for negotiation of pricing for POS equipment
Dealt with other POS dealers to share implementation costs and profits
Created leads for salespeople through obtained relationships and cold calling
Recruited salespeople, programmers, and executives
Wenatchee Valley College2009Wenatchee, WA Associate of Science: Certified Technician
Wenatchee Valley2011Wenatchee, WA Associate of Science: General Education
Western Governor's UniversityCurrentWashington Bachelor of Science: IT (Programming Emphasis