LiveCareer-Resume

sales manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Talented Vice President of Operations / Trainer with over 30 years of experience and a successful career in planning, developing and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.

An Entrepreneurial Spirit, offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. A motivating leader with proven success managing cross-functional teams.

Skills
  • Product and Service Management
  • Persuasive Negotiations
  • Budgeting and P&L
  • Sales Tracking
  • Leadership Training
  • Operations Oversight
  • Sales Promotion
  • Staff Development
  • Employee Motivation
  • Management Team Building
  • Financial Statement Review
  • Goal Setting
  • Finance and Accounting Oversight
  • Training Management
  • Performance Assessment
  • Revenue Forecasting
  • Hiring and Onboarding
  • Business Leadership
  • Administrative Management
  • Recruitment and Hiring
Experience
Sales Manager, 04/2009 - 09/2011
Autonation, Inc. Saint Petersburg, FL,
  • Managed sales force through the development of sales goals and methods for achieving those goals. Also, motivating the entire sales force to achieve individual sales goals as a part of the overall strategy of the entire sales team to meet goals and achieve revenue objectives.
  • Performed sales consultations and educated clients on products and services offered and made "best practice" recommendations based on the client's needs.
  • Maintained a professional network of potential clients and business opportunities through virtual sales portals.
  • Created and maintained a positive attitude sales environment to support business objectives. Maintained a professional yet non-threatening work environment.
  • Analyzed business and sales targets using critical problem-solving skills. Daily evaluation of Sales achievements and deficits and communication strategies for improvement to individuals raise their awareness of sales goals as they related to their personal performance.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Tracked monthly sales to generate reports for business development planning. Prepared presentations of that data during executive sales performance evaluations.
  • Tracked and analyzed key quantitative metrics of sales team and conducted experiential training sessions to help them achieve sales targets.
Restaurant Owner/Operator, 04/2006 - 08/2008
Self City, STATE,
  • Hired, trained and motivated staff to fill all restaurant openings.
  • Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Managed food preparation, guest interaction, quality control and customer relations.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
  • Optimized profits by controlling food, beverage and labor costs.
  • Managed and supervised 23 employees in 1 restaurant.
  • Collaborated with server trainees to promptly resolve potential customer concerns.
  • Developed successful marketing plans to increase sales and profits while managing costs.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Delegated work to staff, setting priorities and goals.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Coached staff on strategies to enhance performance and improve customer relations.
Cheif Operations Officer, 06/2002 - 12/2005
2V Marketing City, STATE,
  • Developed and refined short- and long-term strategies to drive growth and profitability.
  • Maintained productive relationships and communication channels across organization.
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
  • Established plans to address productivity, operational performance and staff retention and satisfaction.
  • Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
  • Reviewed, analyzed, and interpreted financial statements.
  • Maximized profits through reducing expenditures and evaluating prices.
  • Hired, trained, evaluated, and retained a high-performing, effective, and diverse team embodying organizational culture.
  • Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
  • Delivered speeches and attended industry conferences to promote company image and engage with buyers.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Hired, trained and mentored 31 staff members to maximize productivity.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Vice President of Operations /Training Manager, 02/1998 - 06/2002
Maximum Benefits Company City, STATE,
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Used role-playing, lectures, and simulations to present information in a variety of instructional techniques and formats.
  • Obtained and organized manuals, guides, and visual materials for development and training purposes.
  • Maintained strong knowledge of the Telecommunications Industry by participating in workshops, conferences, and online education classes.
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Supervised, evaluated or referred instructors to skill development classes.
  • Selected and assigned instructors to conduct training.
  • Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
  • Monitored training costs and prepared budget reports to justify expenditures.
  • Negotiated contracts with clients for desired training outcomes, fees or expenses.
Vice President of Sales and Marketing /Vice President of Operations /Training Manager, 05/1990 - 02/1998
Direct 2 U Marketing City, STATE,
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Built strong operational teams to meet sales goals and maximize personal income opportunities.
  • Addressed customer concerns with suitable solutions.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Presented performance and productivity reports to supervisors.
  • Enforced federal, state, local, and company rules for safety and operations.
  • Aided senior leadership during the executive decision-making process by generating daily reports to recommend market share growth.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Monitored resource use to achieve set goals within budget constraints.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Collected customer fees, managed refunds and provided complete sales documentation.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Generated performance strategies to compete in new and existing markets.
  • Resolved challenges associated with company websites, vendors and telecoms.
Education and Training
High School Diploma: , Expected in 05/1981
-
Plainview High School - Rainsville,
GPA:
Status -

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Resume Overview

School Attended

  • Plainview High School

Job Titles Held:

  • Sales Manager
  • Restaurant Owner/Operator
  • Cheif Operations Officer
  • Vice President of Operations /Training Manager
  • Vice President of Sales and Marketing /Vice President of Operations /Training Manager

Degrees

  • High School Diploma

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