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Sales Manager Resume Example

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KH
SALES MANAGER
Professional Summary
Skills
  • Excellent people skills
  • Certified in Quickbooks
  • Self Motivated
  • Attended Management Training
  • Attention to detail
  • Positive and upbeat
  • Attention to detail
  • Sales
  • Self Motivated
  • Sign language
  • Sales processes
  • Staff Management
  • Sales Reporting
  • Review of contracts
Work History
11/2019 to CurrentSales ManagerClub Pilates | Charlotte, NC
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Proficient in ClubReady
  • Maintain cleanliness and organization of the studio
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Provided strong service to customers, increasing customer loyalty
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Maintained company's visual merchandise standards through general housekeeping
08/2010 to 06/2019Sign Language Interpreter and President Joan Parnell, E.I., Inc | Wilmington, NC
  • Create invoices
  • Accounts receivables/payables
  • Reconcile bank account, Interpret at schools in various counties when requested
  • Negotiate terms and payment for contracts,
  • Managed 5 employees, Payroll, Pay company taxes.
  • Attended training programs to improve professional knowledge and interpretation skills.
  • Facilitated communication between deaf or hard of hearing individuals and teachers and staff
  • Collaborated in planning meetings to better serve hard of hearing/deaf students
  • Provided interpretation services for deaf and hard of hearing
  • Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts and translate appropriately.
  • Supported student education by accompanying individuals to classes, study sessions and assemblies to translate instruction, conversation and documents.
  • Maintained excellent attendance record, consistently arriving to work on time.
05/2016 to 04/2019Office ManagerCape Fear Outdoor Equipment | Wilmington, NC
  • Customer service,
  • Process all bid assists and fleet rebates for large landscaping companies and municipalities
  • Manage floor plan payments
  • Complete weekly sales history report
  • Reconcile bank accounts.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Completed weekly payroll for employees.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Performed billing, collection and reporting functions for office
  • Compared vendor prices and negotiated for optimal savings.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Maintained computer and physical filing systems.
03/2016 to 11/2016Sales AssociateHoneybee Boutique | Wilmington, NC
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Tracked stock using company inventory management software.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders and gift card activations.
Education
06/1994High School DiplomaNew Hanover High School, Wilmington, NC
  • Elected Captain of Cheerleading squad
  • Social Marshall
  • New Hanover dancer
Additional Information
  • Kelli Flowers, Site Payment Associate with PPD 910-352-8364 Leah Bradford, Owner & Operator of Porchtime Products 910-612-2770 Kary Lawson, DoTerra sales 910-232-7140
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Resume Overview

Companies Worked For:

  • Club Pilates
  • Joan Parnell, E.I., Inc
  • Cape Fear Outdoor Equipment
  • Honeybee Boutique

School Attended

  • New Hanover High School

Job Titles Held:

  • Sales Manager
  • Sign Language Interpreter and President
  • Office Manager
  • Sales Associate

Degrees

  • 06/1994 High School Diploma

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