sales manager resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Skills
Key Account Development
Sales Management
Pipeline Management
Customer Service-Focused
Communication and Engagement Techniques
Hotel Policies Compliance
Hospitality Background
Performance Monitoring
Bilingual in Spanish
Brand-Building Strategies
Solution Selling
Superb Time Management
Prospecting Skills
Sales Strategy Development
Excellent Communication Skills
Persuasive Negotiations
Client Relationship Management
Salesforce
Relationship Building
Sales Reporting
Experience
Sales Manager, 04/2015 - Current Trek Bikes – Tucson, AZ,
10+ years of success developing and executing sales strategies to drive revenue growth.
Proven track record of exceeding sales goals and quotas.
Exceptional relationship building and client management skills.
Expertise in negotiating complex sales agreements.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Track monthly sales to generate reports for business development planning.
Perform sales consultations and educate clients on products and services.
Maintain professional network of potential clients and business opportunities.
Establish new accounts and service existing accounts maintaining professional relationships.
Prospect for new business using databases and other strategies to generate sales.
Strong leadership and team building abilities.
Sales & Marketing Coordinator, 05/2008 - 06/2014 Gilbane Building Company – Englewood, CO,
Coordinated and finalized sales proposals to complete purchases.
Delivered exemplary customer service and support by remaining poised in most stressful situations.
Fostered relationships with customers to expand customer base and retain business.
Supported sales team by delivering current territory sales data and costing information.
Worked with production teams to assess, update and optimize delivery dates for customers.
Partnered with sales representatives during customer consultation to build customer relations.
Drove sales by effectively up-selling and cross-selling products to maximize profitability.
Created professional sales presentations and attended retail trade shows to creatively communicate product quality and market comparisons to potential customers.
Accepted and completed cash, check and credit card payments.
Tutor, 03/2009 - 01/2012 Total Education Solutions – Sacramento, CA,
Helped students review and understand previous lessons to make connection with new lesson.
Assisted students in finding useful study methods to enhance academic performance.
Met with students to clarify and review concepts taught in class and solve specific problems.
Worked closely with students to help develop math and writing skills.
Utilized positive reinforcement techniques to encourage and motivate students.
Designed comfortable tutoring environment conducive to learning.
Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
Created and implemented individual lesson plans based on student learning styles.
Prepared for tutoring appointments by learning about key topics and planning out structured activities.
Traveled to student's home or to another place of student's choice to conduct tutoring sessions.
Front Office Associate, 07/1999 - 04/2008 W.B. Carrell Memorial Clinic, Associated – Dallas, TX,
Greeted customers upon entry to facility to promote positive relations.
Welcomed large volume of guests and improved overall customer service.
Fielded customer complaints, researched issues and implemented solutions to boost satisfaction.
Handled payment processing and provided customers with receipts and proper bills and change.
Answered multi-line phone systems and relayed correspondence to appropriate parties.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Handled cash transactions, verified credit cards and processed vouchers.
Managed customer complaints and rectified issues to complete satisfaction.
Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
Received, sorted and distributed mail and packages to various employees.
Managed office supply inventory by checking stock levels and reordering products.
Maintained clean, organized and welcoming reception area by straightening reading materials and wiping counters.
Maintained front office cleanliness and organized supplies to increase productivity.
Directed clients and guests to correct departments, rooms and staff members.
Booked hotel rooms.
Education and Training
Strategic Online Marketing Certificate, Strategic Online: , Expected in 01/2014 - University of San Diego - , GPA: Status -
Bachelor of Arts (BA): Liberal Studies, Expected in 01/2006 - San Diego State University-California State University - , GPA: Status -
Certifications
Effective Communication for
Supervisors
Preventing Sexual Harassment in
California Training
Diversity for all Employees 5
2010 Excel Intermediate
Strategic Online Marketing
San Diego, California, United States,
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Resume Overview
School Attended
University of San Diego
San Diego State University-California State University