LiveCareer-Resume

sales floor supervisor resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic and eager to contribute to team success through hard work, customer service, attention to detail and excellent organizational skills. I am always up for new challenges. Astute administrative background with commitment to customer service and assistance. Reliable, attentive professional with many talents.

Skills
  • Retail Staff Management
  • Staff Scheduling
  • Team Management
  • Organization
  • Customer service
  • Process Improvement
  • Visual Merchandising
  • Teamwork and flexibility
  • Finance background
  • Inventory
Work History
Sales Floor Supervisor, 06/2017 - Current
Jc Penney Appleton, WI,

Over 3 years at Terra Verde I held numerous positions including my current role of Sales Floor Supervisor during that time have held several other roles and my responsibilities and experience has been in several different departments.

Job Details

  • Sales Floor Supervisor - Current role I am responsible for promoting a positive and productive atmosphere with both staff members and customers alike, and to increase sales in a variety of different departments to ensure that we achieve daily sales goals. In addition to day to day operations duties, I was also responsible for Employee Schedule ensuring staffing on a day to day basis. Responsible for training sales force in sales details.
  • Jewelry Merchandiser - Merchandised jewelry, setting up jewelry displays, customer view and at all times maintaining a clean and organized jewelry counter.
  • Jewelry Buyer - Responsible for meeting with jewelry vendors and ordering/purchasing seasonal supply. Maintained and monitored jewelry inventory to ensure various designers products are always available to customers. Balancing quarterly jewelry buying budget to ensure store goals and profits are met.
  • Jewelry Sales Associate- Tasked with day to day operations of selling Terra Verdes jewelry product lines. Other responsibilities where gift wrapping upon customers request, greeting customers, and daily register open and close duties.
Assistant to Lead Processor , 09/2015 - 10/2019
Marsh & Mclennan Companies, Inc. Norwalk, CT,

In 2015 we relocated to Colorado and I started work for Plum Creek Funding Inc, a Mortgage Broker located in Parker, CO, during this time I was the Assistant to the Lead Loan Processor.

Job Details

  • Scanning and filing documents
  • Creating Excel and Word reports to help expedite efficiencies and fluidity of business
  • Updating and processing commission reports
  • Organizing Files and Documents
  • Registered Loans with our loan software to ensure purchase of each file by our investors
  • Audited Loans for errors and omissions to ensure we were following Federal Regulations
  • Verified Employment and proof of insurance on new lenders
Lead Teller, Card Services, Loan Servicer , 10/2009 - 04/2015
Sandia Laboratory Federal Credit Union City, STATE,

Worked 6 years at SLFCU held several different positions and gained a lot of work experience from Lead Teller, Card Services Representative, to a Loan Servicer. I was able to diversify myself during my time at the credit union and acquired many skills in the different departments I worked for.

Job Details

  • Loan Servicer - My duties included reviewing, renewing and maintaining the credit unions loan pipeline, maintained loan payoffs, disbursements and insurance. Worked closely with internal departments to address and resolve issues, and communicate changes.
  • Card Services- Tasked with handling customer disputes, payment arrangements, stolen/lost cards, theft monitoring and other customer card concerns.
  • Lead Teller- Responsible for approving high dollar transactions, monitoring vault, training new hires, handling customer financial transactions following state and Federal regulations.
Billing Specialist/Administrative Assistant, 02/2008 - 02/2009
OSO Grande Technologies Inc. City, STATE,

During my work experience at Oso Grande Technologies I had the opportunity to get into the world of billing on a large corporate scale. With the company I learned and acquired numerous skills which have helped me further my career and to diversify myself as a quality employee.

Job Details

  • Billing Specialist- Responsible for accounts payable and receivable to companies that employed Oso Grande for their data and security needs. I would follow up with existing customers on delinquent accounts and was tasked with collections on those.
  • Administrative Assistant- Included answering customer calls, organized and scheduled conference calls for clients and sales team as well as meetings with out partners.
Education
Associate of Science: Criminal Justice, Expected in 2002
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Central New Mexico Community College - Albuquerque, NM
GPA:
Status -
High School diploma: , Expected in 1995
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Eldorado High School - Albuquerque, NM
GPA:
Status -

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Resume Overview

School Attended

  • Central New Mexico Community College
  • Eldorado High School

Job Titles Held:

  • Sales Floor Supervisor
  • Assistant to Lead Processor
  • Lead Teller, Card Services, Loan Servicer
  • Billing Specialist/Administrative Assistant

Degrees

  • Associate of Science
  • High School diploma

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