Sales Floor Associate Resume Example Lowes

SALES FLOOR ASSOCIATE

Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Personable Sales expert with 2 years in retail sales and customer service. Skilled at processing sales, working with customers and organizing merchandise. Successful at effectively handling customer requests and concerns.

Skills

Retail merchandising expertise
Brand promotions
Documentation and recordkeeping
Sales expertise
Relationship building
Customer service

Problem resolution
Team building
Organization
MS Office
Data management

Experience

Sales Floor Associate / Lowes - Madison, IN03/2020 - Current

Created attractive product displays to enhance customer experiences and boost sales.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Maintained current store, product and promotional knowledge to drive consistent sales.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Provided customers with unparalleled service and support for both in stock and back-ordered items, including placing special orders and calling other stores to find desired merchandise.
Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.

Sales Associate / Hibbett Sports - Madison, IN03/2019 - 10/2020

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Offered product and service consultations and employed upselling techniques.
Sold various products by explaining unique features and educating customers on proper application.
Negotiated and closed deals with minimal oversight.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Recommended merchandise to customers based on needs and preferences.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Demonstrated products to customers, discussed features and redirected objections to capture sales.

Machine Operator / Meese Orbitron Dunne Inc. - Madison, IN10/2019 - 03/2020

Selected proper cutting tools, calculating parameters to manufacture components and parts.
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Used bolts, shackles and clamps to connect pulleys and blocks to fixed overhead structures.
Executed bench, machine and hand tool work by shaping, fitting and assembling machine parts from metal stock.
Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
Measured and inspected finished products for defects, and compared to work instructions for accuracy.

Stock Associate / Walmart - Madison, IN10/2018 - 03/2019

Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Replenished inventory with focus on addressing customer needs.
Reviewed current planograms and end cap placements to properly merchandise items.
Operated forklift to elevate or place merchandise in appropriate areas.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Assisted customers based on currently available product, promotional and policy information.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Secured products when transporting to different areas of store to prevent merchandise damage.
Removed outdated and overripe items from stock to eliminate health risks.

Education and Training

Madison Consolidated High School - Madison, IN05/2019High School Diploma

Ivy Tech Community College Of Indiana - Madison, INSome College (No Degree)

Resume Overview

Companies Worked For:

Lowes
Hibbett Sports
Meese Orbitron Dunne Inc.
Walmart

School Attended

Madison Consolidated High School
Ivy Tech Community College Of Indiana

Job Titles Held:

Sales Floor Associate
Sales Associate
Machine Operator
Stock Associate

Degrees

Madison Consolidated High School - Madison, IN 05/2019 High School Diploma
Ivy Tech Community College Of Indiana - Madison, IN Some College (No Degree)

Sales Floor Associate Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes