sales floor associate resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

I strive to be a dependable worker and to work as part of a motivated team. I have worked in a couple different jobs where teamwork is essential and have learned a good deal from those experiences and hope to bring that experience with me wherever I end up working. I am most experienced in retail as that's where I have worked for the last couple of years some areas of expertise being customer service, stocking product, helping customers find items, cleaning shelves and aisles, working register, operating forklifts, but I'm a fast learner and am able to handle whatever is needed of me.

  • Retail merchandising expertise
  • Documentation and recordkeeping
  • Sales expertise
  • POS system operation
  • Basic math
  • Collaboration
  • Conflict resolution
  • Working collaboratively
  • Time management
  • Team management
08/2021 to 02/2022 Sales Associate Savers Thrifts Stores | Brookfield, CT,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Greeted store customers, offered assistance and thanked each for patronage.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Printed labels and tags for for-sale merchandise.
  • Completed updates to signage, marketing materials and item price tags to reflect current promotions.
  • Updated seasonal displays to highlight current product lines.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
02/2020 to 11/2020 Sales Floor Associate Siteone Landscape Supply, Inc. | Greenville, SC,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
  • Provided customers with unparalleled service and support for both in stock and back-ordered items, including placing special orders and calling other stores to find desired merchandise.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.
  • Worked with off-site locations to find desired items for customers.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Calculated pricing, applied discounts and collected payment to process transactions.
02/2020 to 11/2020 Yard Associate Renown Health | Sparks, NV,
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Bent, lifted, opened, and moved cement bags, sand bags, wood planks, roofing shingles products weighing up to 90 pounds.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Assisted with inventory management by conducting regular cycle counts and product audits.
  • Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently.
  • Cleaned and organized display cases, shelves and aisles.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Operated forklift and skid loader equipment carefully to minimize accidents and damage.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
08/2019 to 12/2019 Sandwich Artist Cedar Fair Entertainment Company | Santa Clara, CA,
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Organized food preparation stations and regularly replenished supplies.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Completed opening, closing and shift change tasks following company guidelines.
  • Answered guest questions, delivering most accurate and updated information available.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
05/2014 to 08/2017 Landscaper Company Name | City, State,
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Pruned trees and bushes to improve visibility and shapes.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Installed block and stone décor according to plans and specifications.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Dug irrigation trenches for play-area enclosures, gazebos and other small construction projects.
Education and Training
Expected in 05/2017 High School Diploma | Roswell High School, Roswell, NM GPA:
Expected in | The University of New Mexico, Albuquerque, NM, GPA:
Native/ Bilingual
Native/ Bilingual
Activities and Honors
  • While in college I was a member of the national honor society and was invited to join another honor society
  • Held the deans list every semester that I was in attendance due to competitive 3.6 GPA
  • Forklift certified at McCoy's building supply

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Resume Overview

School Attended

  • Roswell High School
  • The University of New Mexico

Job Titles Held:

  • Sales Associate
  • Sales Floor Associate
  • Yard Associate
  • Sandwich Artist
  • Landscaper


  • High School Diploma
  • Some College (No Degree)

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