sales floor associate resume example with 10 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Skills
Merchandise Receiving and Handling
Strong Communication and Interpersonal Skills
Building Customer Relationships and Loyalty
Attention to Detail
Customer Service
Safety and Cleanliness Standards
Available Nights, Weekends and Holidays
Flexible Hours
Ability to Lift 40 pounds
Store Policies and Procedures
Exceeding Customer Expectations
Register Opening and Closing
Team Cooperation
Reliable and Responsible
Honest and Ethical
Work History
Sales Floor Associate, 03/2018 to 03/2022 Jc Penney – Greenwood, IN,
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Approached browsing customers to initiate conversations to determine buying preferences.
Greeted customers, helped locate merchandise and suggested suitable options.
Alerted customers to upcoming sales events and promotions.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Spoke to customers in native language to increase loyalty and establish relationships.
Electrical Apprentice, 01/2017 to 09/2017 Qualtek – Irvine, CA,
Checked compatibility and safety of newly installed electrical systems and launched inspections and tests to confirm functionality.
Handled installation of electrical components by splicing, joining and connecting wire.
Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
Installed new electrical components and fixtures safely and tested systems to enhance power flow.
Optimized work readiness with organized tools and spaces.
Pulled EMT and PVC conduit wire according to plans and code requirements.
Repaired and checked supporting equipment for electrical systems such as brackets and hangers.
Spliced, joined and connected wire to accurately install new electrical systems.
Fabricated custom and replacement parts according to specifications, using hand tools.
Frozen Food Stocker, 11/2015 to 01/2017 Spartannash – Leslie, MI,
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Safely and securely loaded items to prevent damage during transport.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Interacted with guests in friendly and knowledgeable way.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Forklift Operator, 06/2011 to 08/2015 Ridout Lumber Company – Searcy, AR,
Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
Unloaded and stacked materials by raising and lowering lifting devices.
Removed orders from storage, wrapped and staged for shipments.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Transported goods between warehouse locations according to shipment and storage needs.
Inspected equipment for defects and performed repairs or maintenance tasks.
Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Packed items into appropriate containers for shipment.
Received cargo by lifting and moving it using hand trucks and pallet jacks.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Communicated with floor managers to determine merchandise placement.
Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Boosted team performance by moving materials with forklifts, cranes and other equipment.
Education
High School Diploma: , Expected in to Yucca Valley High School - Yucca Valley, CA, GPA:
High School Diploma: , Expected in 04/2018 to American Acadeemy of Pinecrest - Pinecrest FL, GPA:
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