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Sales Executive/Key Holder Resume Example

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SALES EXECUTIVE/KEY HOLDER
Summary
Energetic management professional versed in business management, finance and sales. Emphasizes process improvement to increase profits and customer satisfaction.Strengths included merchandising and inventory management. Looking to move into management position with established company.
Highlights
  • Store operations
  • Store opening and closing procedures
  • Conflict resolution skills
  • Sales professional
  • Reliable.
  • Resolution-oriented
  • Excellent communication skills
  • Established track record of exceptional sales.
  • Energetic
  • Excellent multi-tasker
  • Exceptional customer service skills
  • Strong deal closer
Accomplishments
Resolved customer service issues to maximize loyalty and retention. Managed a successful sales team of members who consistently exceeded sales goals by 50% each month. Fulfilled all supervisory duties when Store Manager was on vacation. Resolved product issue through cunsumer testing.
Proven record of consistently exceeding sales objectives.
Experience
Sales Executive/Key Holder04/2012 － CurrentZales JewelresCarlsbad, CA
Key holder for a busy jewelry store. Primary duties included sales, order processing, shipping receiving. Opening/ closing procedures. Advising customers on quality, cuts and value of jewelry. Managing wide variety of customer service and administrative tasks to resolve customer issues quickly and afficiently.
Awarded "Exellence in a diamond Sales" and " Member of Diamond Society" for exceeding sales quotas for 48 consecutive month.
Key Holder/ Sales11/2007 － 11/2011Helzberg DiamondsEscondido, CA
Developed highly empathetic client relationship and earned reputation for exceeding sales goals. Earned management trust by serving as key holder, responsibilities opening and closing store. Build long- term customer relations . Recommended merchandise to customers based on their needs and preferences . Achieved several sales recognition awards. 
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Assistant manager01/2002 － 09/2007Fred Myer JewelersCarlsbad, CA

Was a right hand of a managment for a busy jewelry store.  Effectively communicated with team members to maintain clearly defined expectations.Addressed negative customer feedback immediately.Developed, implemented and monitored programs to maximize customer satisfaction. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Education
GED:
Educated in Russian Federation .
Fluent in English, Russian and Polish languages. 
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Resume Overview

Companies Worked For:

  • Zales Jewelres
  • Helzberg Diamonds
  • Fred Myer Jewelers

Job Titles Held:

  • Sales Executive/Key Holder
  • Key Holder/ Sales
  • Assistant manager

Degrees

  • GED :

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