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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Customer-oriented sales professional with 26 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Skills
  • Sales leadership
  • Program creation and implementation
  • Customer relations
  • Quality management systems
  • Profit and loss analysis
  • Strategic project planning
  • Marketing tactics
Education and Training
University of Houston Houston, TX Expected in 12/2000 BBA : Entrepreneurship - GPA :
Experience
Afmic American Family Mutual Insurance Company, S.I. - Sales Director/Owner/Operator
Vermillion, SD, 01/2018 - Current
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintained professional network of potential clients and business opportunities.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Created and finalized quotes to complete deals between company, vendors and customers.
  • Developed and implemented new sales strategies to update product lines.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
  • Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
  • Obtained all necessary information to complete proper evaluation of injury claims.
  • Reviewed police reports, medical treatment records, medical bills and physical property damage to determine extent of liability.
  • Communicated with reinsurance brokers to obtain claim information for processing.
  • Compiled physical and digital documents, charts and reports.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
  • Retrieved physicians' paperwork, including lab test requests.
Afmic American Family Mutual Insurance Company, S.I. - Sales Representative
Westfield, IN, 04/2018 - 06/2021
  • Created New customers for the use of DME products. To include: TENS, Spinal bracing and extremity braces.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Demonstrated product features to align with customer needs.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Reorganized routes and schedules in territory to maximize efficiency.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Performed comprehensive market research to expand sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Afmic American Family Mutual Insurance Company, S.I. - Sales Representative
Yakima, WA, 01/1998 - 01/2000
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Demonstrated product features to align with customer needs.
  • Reorganized routes and schedules in territory to maximize efficiency.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
  • Developed key customer relationships to increase sales.
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Achieved monthly sales exceeding $50,000.
  • Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
Vonco Medical - Sales Representative
City, STATE, 01/1994 - 01/1998
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Demonstrated product features to align with customer needs.
  • Reorganized routes and schedules in territory to maximize efficiency.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
  • Developed key customer relationships to increase sales.
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Pursued over new accounts through lead generation, cold calling and advertising referrals.
  • Created successful strategies to develop and expand customer sales.
  • Constructed targeted sales presentations to solicit prospects in geographic parameters.

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Resume Overview

School Attended

  • University of Houston

Job Titles Held:

  • Sales Director/Owner/Operator
  • Sales Representative
  • Sales Representative
  • Sales Representative

Degrees

  • BBA

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