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sales director business development resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
  • Accomplished Sales Director of eighteen years offering sales solutions expertise. Recognized for effective leadership across high-performing teams, business development initiatives. Market-savvy executive bringing track record of profit-generating strategies through in-depth market trend analysis and segment planning.
  • Results-driven regional sales leader with progressive customer success, sales & marketing experience. Good forecasting, reporting, and operations management abilities. Persuasive communicator with a collaborative style.
  • Successful Sales leader skillful at establishing strategic approaches, finding new customers, and expanding territories to maximize revenue. Specializing in coaching & training sales teams.
  • Goal-oriented & tactical with a decisive approach. Well-versed in establishing and improving sales plans to capitalize on market trends and customer desires. Exceptional servant leader, problem-solver, and planner with expertise in maintaining solid account relationships. Forward-thinking, hardworking, and high-producing.
  • Experienced Talent Acquisition Manager devises strategy and recruitment processes to execute sourcing and recruiting campaigns. Finds and screens candidates and develops corporate policy for talent benchmarking, talent assessment, and interviewing policies. Develops and leads strategic initiatives to recruit and select a high caliber, professional and diverse workforce that identifies with business culture.
Skills
  • Territory development & management
  • Sales Training, mentoring & development
  • Strategic account development
  • Relationship building and rapport
  • Revenue and profit maximization
  • Sales pipeline management
  • Business development
  • Developing brand messaging
  • Product and service sales
  • Vendor management
  • Performance monitoring
  • Market penetration
  • Strategic alliances
  • Excellent listening skills
  • Critical and creative thinking
  • Sales presentations
  • Business networking
  • Sales funnel development
  • Sales strategy
  • Public speaking
  • Talent management
  • Candidate pipeline management
  • Workforce improvements
  • Succession planning
  • Personnel recruitment
Work History
Sales Director, Business Development, 09/2019 - 01/2020
Td Bank Group Delran, NJ,
  • Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
  • Developed pipeline utilization strategies and penetration processes to increase overall profitability by 25%.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Increased profits by 20% through effective recoveries and sales.
  • Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
  • Managed recruitment, training and development for highly effective sales team.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Trained financial advisors on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
  • Partnered with recruiters to create effective talent acquisition training materials that supported culture and performance objectives.
  • Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent.
  • Optimized sourcing networks and used proactive methods to direct source candidates.
  • Created and drove talent acquisition and job placement strategies to attract diverse candidates.
Senior Financial Sales Advisor II, 07/2019 - 09/2019
G4s Herndon, VA,
  • Networked with 13 internal & external reps to identify potential new clients and expand geographic territories.
  • Boosted financial service sales by using cross-selling techniques.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Contacted prospective customers to present service options and explain details.
  • Developed advanced product knowledge to share current information while generating and delivering products quotes.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Financial Services Representative, 06/2014 - 08/2019
New York Life & NYLIFE Securities City, STATE,
  • Co-operated with company leaders in change management and talent solutions to gain competitive edge in financial arena in selected regions.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
  • Drove sales by following up with leads and new customers through outbound calls, networking, webinars, sales presentations, etc.
  • Developed advanced product knowledge to share current information while generating and delivering products quotes.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Generated leads from customer referrals, industry trade shows and different sources including charity & social events.
  • Built talent pipelines of multiple applicants through effective lead generation methodologies to support efficient and effective hiring.
  • Captured talent assessment data to identify potential candidates across businesses.
  • Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
  • Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and commit to building successful company.
  • Capitalized on gaps in market and reached out personally to onboard new clients, process transfer paperwork and set up new accounts.
  • Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Boosted sales by 75% and exceeded sales target by employing consultative sales tactics and superior customer care.
  • Prepared for and coordinated marketing events, created marketing compliance documentation and managed event marketing reimbursement to increase customer base and grow revenue.
  • Partnered with local organizations to provide specialized financial planning support to diverse populations with unique needs.
  • Drive strategic planning and implementation of new market expansion to propel business and adapt to market change.
  • Build productive relationships with industry partners to further business objectives.
  • Support community outreach campaigns by collaborating with local organizations and community groups.
  • Recruited, trained and mentored 14 junior financial and support staff. Reduce annual tax adjustments by minimum of 25 % through better financial control.
  • Increased South Asian presence in North Dallas Area by capturing 25% of market, both as advisors & clientele to increase revenue for company.
  • Developed robust COI of attorneys, legal staff, CPA's, P&C agents, mortgage professionals, real estate agents, IT & Business professionals, & HR amongst others.
  • Spearheaded Billion Dollar Initiative from Frisco office of NYL.
Customer Service Executive, 04/2008 - 11/2012
AT&T City, STATE,
  • Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
  • Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and aligned teams to better meet customer demands.
  • Leading salesperson in company, provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Enhanced department structure and workflows to increase coverage and team efficiency in face of dynamic demands.
  • Directed team of 14 customer service representatives to enhance across board customer support and better meet company service demands.
  • Boosted Sales & Customer Satisfaction scores from 73% to 96% in 3 months.
    Top Salesperson in AT&T, Austin - Servicing Entire Midwest Region -MO,OK, KA & TX, consecutively during tenure of position.
    Increased Customer Loyalty & Retention by 98%.
Sales Director, -
Company Name City, State,
Education
Bachelor of Science: Microbiology And Chemistry, Expected in 06/2002
-
St. Xaviers College - Mumbai, India ,
GPA:
Status -
Accomplishments
  • Ranked as a top performer, averaging above sales quota in every company right from the start of my career.
  • Produced 25-50% increase in YTD revenue on individual accounts.
  • Achieved record-high client growth in organizations by developing a comprehensive sales and marketing plan.
  • Promoted to Leadership roles very quickly after successful production in my career.
  • Increased customer base by 30% by expanding market to include wide geographical areas.
  • Have sourced, hired, trained & coached multiple employees within the organizations.
Affiliations
  • Frisco Mayor Jeff Cheney Executive committee- South Asian Group, Frisco Indian Affairs.
  • Lions Club
  • North Texas Food Bank
  • Christian works for children
  • PTA Board member- Mcspedden Elementary

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Resume Overview

School Attended

  • St. Xaviers College

Job Titles Held:

  • Sales Director, Business Development
  • Senior Financial Sales Advisor II
  • Financial Services Representative
  • Customer Service Executive
  • Sales Director

Degrees

  • Bachelor of Science

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