sales development representative resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Consultative sales professional committed to creating trusting relationships with customers to generate leads and drive sales in a past faced tech environment. Creative and flexible individual speciClairezing in selling tech solutions. An exceedingly focused self starter who can cultivate and foster trusting relationships with diverse clients. Looking to build sales career and create a special environment in my next role.

Work History
Sales Development Representative, 07/2021 to Current
BenefitfocusRaleigh, NC,

LEAP is a SaaS product that is an end-to-end solution for law firms providing robust features that range from general to technical capabilities. Lawyers and their staff are able to manage cases, clients, sensitive documents, financials, and much more all in one place on a hybrid cloud system using AWS infrastructure,

  • Generated individual revenue goal every quarter increasing market share in New Jersey from 2.9% to 3.3%.
  • Top 2 performing SDR out of 20.
  • Consistently surpassing sales quota and KPI metrics - with 102% quota attainment since start date.
  • Execute high volume of outbound activity, primarily through phone call, email, and LinkedIn to set meetings for Account Executive.
  • Build and manage accurate sales pipeline using Salesforce to effectively maintain defined workflow and customer relationships - Reporting, List Building, Pardot, Account Management, Lead Management.
  • Consult on technical and non-technical aspects of SaaS product to fully articulate value proposition to diverse prospects.
  • Develop sales strategies to maximize customer outreach and meetings for key accounts. SMB - Enterprise Level Accounts.
  • Train new hires in adapting to SaaS, Legal Tech, Salesforce, SalesLoft, ChiliPiper - Help new SDRs develop pitch, workflow, and maximize sales technology.
  • Participate in legal conferences, trade shows, and events to generate quClairefied leads.
Help Desk Technician, 09/2020 to 06/2021
Continental Resources Inc.Epping, ND,
  • Responded to support requests from users and walked individuals through troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding. - Windows, iOS, Android
  • Managed customers' expectations of support and technology functionClairety in order to provide positive user experience.
  • Performed tests of functionClairety, security and performance of different workstations and devices.
  • Remotely installed, modified, and repaired software to resolve technical issues.
  • Research and develop data sets for manager to better understand customer needs and problem to find solutions.
  • Managed an average of 10 customer calls per day.
Executive Assistant, 05/2020 to 08/2020
Levin FurnitureMckeesport, PA,
  • Prepared documents, reports, and presentations for executives using Microsoft Office / G-Suite.
  • Kept physical files and digitized records organized for easy updating and retrieval.
  • Streamlined operations and prioritized tasks, allowing staff to increase productivity.
  • Updated spreadsheets and databases to track, analyze, and report on financial performance.
  • Managed average of 20 customer calls per day
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
Bachelor of Arts: Law And Society , Expected in to Ramapo College of New Jersey - Mahwah, NJ
  • Minored in Informational Technology Management
  • Member of Student Government Association
  • Senator of School of Social Science and Human Services
  • Member of Finance Club

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Resume Overview

School Attended

  • Ramapo College of New Jersey

Job Titles Held:

  • Sales Development Representative
  • Help Desk Technician
  • Executive Assistant


  • Bachelor of Arts

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