SALES DEVELOPMENT REPRESENTATIVE May 2018 to CurrentCompany Name － City, State
Daily field visits to multiple accounts to ensure national account compliance, education of different wine brands, account receivables and product level trends Prepare and deliver sales presentations while balancing goals and increasing the customers revenue Utilize multiple systems to analyze sales trends to gain knowledge of buying patterns leading to the increase sales of product orders, floor displays, new products and promotions Provide oversight of 148 corporate and independent accounts such as Publix, Winn Dixie, Wawa, Race Trac, Speedway, Wal-Mart, Dollar General, Family Dollar, Diamond Oil and Various other independent stores.
VOICE OPERATIONS SPECIALIST May 2017 to April 2018Company Name － City, State
Perform audits extracting, analyzing and reporting data to reduce order entry and phone provisioning errors Assist internal and external employees/customers via email, incoming chat, and incoming calls Review and prepare inquiries for phone activations from various CLEC partners Utilize strong working knowledge of multiple systems to analyze, research, and resolve complex order issues pertaining to the telephony product line Provide oversight of corporate ILEC/CLEC accounts like AT&T, Verizon Wireless, Magic Jack and Vonage Technical, Technical, Technical, Technical, Technical, Technical, Technical, Technical, Technical Support Technical Support Technical Support Technical Support Technical Support Customer Service Customer Service Customer Service Customer Service Customer Service Communication Skills Communication Skills Delivering Confidence Attention to Detail Diplomacy Friendly Merchandising Computer, Computer, Computer, Computer, Computer, Information, Information, Information, Information, Information, Information, Environment, Environment, Environment, Environment, Environment, Problems, Problems, Problems, Problems, Problems, Problems,.
COACH August 2010 to October 2016Company Name － City, State
Sales expert responsible for training other sales reps on SPECTRUM's sales process and goals, product launch, POS updates, marketing offers, challenges, and sales incentives.
Worked with vendors to educate agents and leaders of programming updates and incentives Facilitated training webinars of approximately 60 sales reps.
Interoffice training for cross-functional teams averaging 70 field and interoffice sales reps.
Call center training averaging 7 sessions with approximately 15 sales reps Analyzed ad hoc performance reports for trends impacting sales teams and proposed tailored-solutions to aid in meeting/exceeding company performance goals Partnered with managers, supervisors and directors as well as cross-functional leadership teams to identify sales deficiencies and executive action plans for low performers through increased sales techniques Territorial area ranged from Santa Monica to Tujunga with high-profile vendors like HBO/Cinemax, SHOWTIME, STARZ, EPIX, and the International Channel Network.
SUPERVISOR, INBOUND SALES June 2014 to February 2015Company Name － City, State
Supervised a sales team of 16 inbound sales reps monitoring residential sales accounts Exceeded monthly goals and quotas by 30% by leveraging weekly team meetings, individual coaching and general sales training modalities Trained staff on products and services through formal training, one-on-one coaching and mentorship focused on the sales process to ensure maximum lead generation and high closure rates for new business Assured adherence to monthly budget, schedules, work plans, productivity and performance requirements.
RETAIL ACCOUNT SPECIALIST August 2008 to August 2010Company Name － City, State
Established and maintained corporative agreements with over 18 large retailers which included Best Buy, Circuit City, Fry's, Wal-Mart, Curacao, and Duke & Slims Appliances Successfully increased sales revenue by 50% by identifying low and/or non-productive stores and creating action plans to develop/train lagging producers Maintained training content to remain consistent with company goals and objectives Oversaw both large and small scale corporate events and secure sponsorship from programmers and vendor partners.
ACCOUNT EXECUTIVE/SALES August 2004 to March 2008Company Name － City, State
Directed product inventory, daily invoices, purchasing requisitions, workforce scheduling, and weekly audit reports to company standards Presented sales reports to employees and senior management, identifying areas of opportunity Developed and implemented sales incentives designed to increase store revenue by over 20% Improved work order accuracy through training, analyzing and researching sales orders.
Bachelor of Science : Organizational Leadership, May 2012California Lutheran University － City, StateOrganizational Leadership Charter Achievement Award, SPECTRUM, 2nd Quarter 2017
Top-tier Territory Sales Professional with over 9 years of progressive experience in cable television sales for the industry's leading cable provider. Consistently exceed sales quotas and expectations with excellent analytical skills. Proven track record to effectively mentor, train, and develop key staff-members and cross- functional teams. Superior ability to build strong customer relations in diverse selling situations with key decision makers. Sales Training/Coaching Market Growth Product Knowledge/Development Team Building Marketing/Advertising Key Relationship Building Creative/Innovative Customer Service Driven Productivity Improvement Strong Organizational Skills Analytical Skills Ability to Multi-Task QUALIFICATIONS Possess the versatility and sales knowledge to proposition new accounts with small or large agencies Strong business acumen, hardworking, reliable, team player, efficient and professional demeanor Proficiency in MS (Word, Excel, PowerPoint, OneNote and Outlook), Salesforce, CSG, Net Ace and internet savvy Superb interpersonal skills with the ability to motivate and influence staff and able to collaborate well with others to achieve organizational goals Strong management and supervisory skills, consistently exceed monthly/quarterly quotas by 100%. Rewarded by steady promotion and recognition
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Clear contact info
California Lutheran University
Job Titles Held:
SALES DEVELOPMENT REPRESENTATIVE
VOICE OPERATIONS SPECIALIST
SUPERVISOR, INBOUND SALES
RETAIL ACCOUNT SPECIALIST
Bachelor of Science : Organizational Leadership , May 2012
Create a job alert for [job role title] at [location].