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Sales Development Manager Resume Example

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SALES DEVELOPMENT MANAGER
Summary

Energetic management professional versed in business management, finance and sales. Emphasizes process improvement to increase profits and customer satisfaction.

Sale Development Manager focused on cutting company costs and boosting company revenue through innovative management techniques. Organized and diligent with a strong background in sales, planning, budgeting and staffing.

Highlights
  • Excellent time management
  • Clear and articulate phone manner
  • Exceptional interpersonal skills
  • Negotiation competency
  • High customer service standards
  • Inbound, Outbound and Cold-calling experienced.
  • Salesforce CRM system expert.
  • Fluent in English, Spanish and Italian.
Experience
Sales Development Manager Nov 2014 to Current
 Kabbage Inc － Atlanta, GA
  • Developed a new department which main focus is Marketing Lead generation.
  • Assisted on development of a Portfolio Retention department that resulted on the main revenue generator for the company as of today.
  • Generated more than $10 Million dollars on new account opportunities from Radio campaigns and content web based marketing within 4 months.
  • Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
  • Analyzed performance of all marketing programs to identify the best opportunities for optimization.
  • Completed strategic competitive analysis by assessing strengths and weaknesses of competitors.
  • Created executive analysis reports highlighting business issues, potential risks and profit opportunities.
  • Negotiated and reviewed business contracts and financial models with profitability and financial success in mind.
  • Measured loan submissions based on quality control plans and investor regulatory compliance standards.
  • Created charts and graphs to illustrate daily, monthly and annual financial reports.
  • Documented and maintained the campaign frameworks and business processes.
General Manager Jul 2012 to Nov 2014
 La Parrilla － Greenville, SC
  • Business activities: Taking responsibility for the business performance of the restaurant.
  • Analyzing and planning restaurant sales levels and profitability.
  • Organizing marketing activities, such as promotional events and discount schemes.
  • Preparing reports at the end of the shift/week, including staff control, food control and sales.
  • Creating and executing plans for department sales, profit and staff development.
  • Setting budgets and/or agreeing them with Regional Management.
  • Planning and coordinating menus.
  • Front-of-house: Coordinating the entire operation of the restaurant during scheduled shifts.
  • Managing staff and providing them with feedback.
  • Responding to customer complaints.
  • Ensuring that all employees adhere to the company's uniform standards.
  • Recruiting, training and motivating staff.
  • Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
  • Housekeeping: Maintaining high standards of quality control, hygiene, and health and safety.
  • Checking stock levels and ordering supplies.
  • Helping in any area of the restaurant when circumstances dictate.
Account Manager Oct 2011 to Jul 2012
 La Cosecha LLC － Marietta, GA
  • Operated as the lead point of contact for any and all matters specific to our clients.
  • Built and maintained strong, long-lasting customer relationships
  • Ensured the timely and successful delivery of our solutions according to customer needs and deadlines.
  • Forecast and tracked key account metrics
  • Identified and grew opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assisted with high severity requests or issue escalations as needed.
Accounts Payable Consultant Jan 2008 to Oct 2011
 Veltron LLC － Marrietta, GA
  • Reconciled processed work by verifying entries and comparing system reports to balances.
  • Charged expenses to accounts and cost centers by analyzing invoice/expense reports.
  • Paid vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolved purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchase order amendments.
  • Paid employees by receiving and verifying expense reports.
  • Maintained accounting ledgers by verifying and posting account transactions.
Accomplishments
  • Generated a pipeline of more than $10 million in net new opportunities in 4 months.
  • Implemented several strategies that successfully increased sales and improved client retention rates.
  • Implemented several strategies that successfully increased sales and improved client retention rates.
Education
Bachelor of Science, Business Administration and Marketing 2015 University of South Carolina － Columbia, SC, USA
Associate of Science, Business Administration 2011 Georgia Perimeter College － Atlanta, GA, USA GPA: GPA: 0

Member of Spanish Club

High School Diploma 2008 Roswell High School － Roswell, GA, USA

Pepsi Scholarship

Hispanic Society Scholarship
Skills
  • Sales Software: Salesforce.com, TapScan
  • Public Relations Software: Bacon's Mediasource, Factiva
  • Desktop Publishing Software: Photoshop, Illustrator, HTML
  • Fluent in English, Spanish and Italian

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Resume Overview

Companies Worked For:

  • Kabbage Inc
  • La Parrilla
  • La Cosecha LLC
  • Veltron LLC

School Attended

  • University of South Carolina
  • Georgia Perimeter College
  • Roswell High School

Job Titles Held:

  • Sales Development Manager
  • General Manager
  • Account Manager
  • Accounts Payable Consultant

Degrees

  • Bachelor of Science , Business Administration and Marketing 2015
    Associate of Science , Business Administration 2011
    High School Diploma 2008

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