sales development manager resume example

• Implemented process improvements after noticing several underperforming areas within organization.
• Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
• Developed and implemented new sales strategies to update product lines.
• Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
• Created and maintained sales environment to support business objectives.
• Analyzed competitors' successes and failures, evaluating impact on market.
• Tracked monthly sales to generate reports for business development planning.
• Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
• Researched and capitalized on emerging opportunities to build business and expand customer base.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Executed and created strategic sales plans to expand customer base and extend global reach.
• Prepared sales production reports for senior management.
• Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
• Analyzed business and sales targets using critical problem-solving skills.
• Delivered sales presentations focused on offerings and unique advantages over competitors.

• Developed and provided training and staff development programs using knowledge of classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

• Arranged on-the-job training for new hires.

• Conferred with management and conducted surveys to identify training needs based on projected production processes, changes, and other factors.

• Create and implement onboarding curriculum for new hires in 5 countries.

• Facilitating workshops teaching organizations tech stack to all onboarding staff. • Implementing further training and coaching across other management levels, to keep them educated on new processes.

• Proven ability to think creatively and generate new ideas around improving the business's profitability through training, coaching, and mentorship.

• International communication and organization

• Conduct Interviews

• On-boarding and Off-boarding

• Mentored team members to succeed and advance within department and company.
• Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
• Benchmarked learning and development strategies using industry best practices.
• Organized manuals, multimedia visual aids and other educational materials to aid training.
• Maintained comprehensive database to track training, certifications and qualifications.
• Roleplayed various scenarios with teams to build confidence in handling situations.
• Consulted with senior leaders to develop and execute strategy and provide regular updates.
• Designed training schedules for new and existing employees.
• Implemented training improvements to achieve desired results.
• Coordinated with managers to identify skill or knowledge gaps and implement training needs.
• Delivered cohort training, learning activities and assessments, monitoring adoption of learning.
• Collaborated with internal teams to produce and maintain knowledge base content.
• Used expert platform and third-party application knowledge to customize and deliver virtual and in-person training.
• Identified key skill gaps in CIENCE Technology's department employees and created training classes to educate target individuals.

• Conferred with management and conducted surveys to identify training needs based on projected production processes, changes, and other factors.

• Developed and organized training manuals, multimedia visual aids, and other educational materials. • Developed testing and evaluation procedures.

• Analyzed training needs to develop new training programs and modified and improved existing programs. • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. • Adhered to quality and service standards to support operational goals.

• Assisted with new hire orientation and employee training.

• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives. • Creating an inspiring team environment with an open communication culture

• Setting clear team goals

• Delegating tasks and setting deadlines for my internal team

• Oversee day-to-day operation

• Monitor team performance and report on metrics

• Motivate team members

• Coach and enable reps to improve the quality of their activities, by giving them an achievable goal • Listen to team members' feedback and resolve any issues or conflicts

• Recognize high performance and reward accomplishments

• Encourage creativity and risk-taking

• Suggest and organize team-building activities

• Resource allocation

• Compliance assurance

• Optimizing call scripts & email pitches, and other outreach to improve results.

• Providing ongoing coaching and mentorship to help SDRs achieve individual goals • Relying on metrics for improvement of team sales

• US payroll and bonus approval

• Conduct Interviews

• On-boarding and off-boarding