To obtain a career opportunity working in sales and customer service for a company where I can continue to grow as a human being and expand my knowledge in sales and customer service.
Fluent in both Spanish and English
Expert at negotiating with clients of diversified backgrounds
Successful sales track record
Fully computer literate
10 years of experience in creative lead generation activities
Marketing and social networking experience
Able to produce business consistently
Obtained qualified leads through internal and external marketing.
Completed a daily log of calls, appointments and sales for the day.
Made over 80 outgoing phone calls a day. Provide needed information and ask a series of questions in order to know the clients' needs. Conducted guest tours of the gym and presented membership options while consistently achieving personal and club sales goals. Strong communication skills gave me the ability to motivate potential members into signing up.
Received customers at the table and informed them of daily specials. Explained the different menu items and how they are made. Made sure that the customers were enjoying their food and took any corrective action to resolve any problems. Verified patrons' identification to make sure that they meet the minimum age to consume alcoholic beverages. Built a good reputation with my customers using exceptional customer service skills.
Monitored receiving, check-in, and stocking of merchandise to verify accuracy. Assisted customers on the backgrounds of different hair products to improve sales numbers and customer satisfaction. Quickly promoted from part time to full time and to senior position of increased responsibility within a few months of time. Recognized for ability to consistently achieve and exceed established sales objectives and quotas. Received sales staff of the month award and numerous customer accolades.
Handled over 200 incoming calls daily and made candidate appointments. Completed candidate interviews for divorces, immigration, bankruptcy, and credit restoration matters. Completed all necessary legal documentation to submit to the courts. Made all follow up appointments for clients. Helped clients by assisting them in making delicate decisions when faced with domestic violence and child abuse. Performed collection duties as well as general job invoicing.
References available upon request
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