Dedicated Sales Coordinator with 5+ years experience in the sales environment. Looking to obtain a management position, in which I am given the opportunity to play a direct role in the unlimited growth and success of the company
Summary of Qualifications
Exceptional customer service skills
multi-task, prioritize and manage time effectively
A team player
with high level of dedication
Excellent communication skills
Strong interpersonal skills
Great verbal and written skills
Social media savvy
Bilingual in French
Sales CoordinatorApr 2017 to Current Sheraton Silver Spring － Silver Spring, MD
Respond to sales calls and leads.
Work closely with sales managers/directors in regards to upcoming groups and events.
Create and build new leads into ISAC.
Generate new contracts for future groups/events
Conduct site visits of the property when needed.
Generate, edit, publish on company's social media platform
Create and print hotel collaterals
Assist and provide excellent customer service to clients prior, during and post event.
Sales CoordinatorApr 2014 to Feb 2017 W Washington － Washington, DC
Assisted sales team with daily administrative duties.
Drafted sales contracts and addendum for future events.
Assisted clients with sales related inquiries via phone and email.
Processed sales invoices and commission.
Ordered office supplies for the department.
Assign new leads to appropriates sales manager based on Market Segment
Lead ConciergeJun 2012 to Sep 2014 Bozzuto Management － Washington, DC
Delivered superior customer service to residents and guests.
Managed and resolve customer complaints.
Created and manage monthly community calendar.
Supervised and train concierge staff.
Handled resident packages.
Managed resident reservations
Social Science/HospitalityCurrentAshford University
Microsoft word, Excel, Powerpoint
ISAC, Dnet, Birchstreet, Bridge/MGS application and reports