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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Passionate about retail sales, customer relationship management.

Customer-oriented, dedicated Sales Consultant with established lead generation skills and more than 5 years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections. Bilingual and knowledgeable in methods used to close sales deals. Eager to aid in landing multi-national accounts and foreign clients, persuasive, self-motivated, and skilled at introducing products.

Skills
  • Customer liaison
  • Customer relationship management
  • Account reconciliation
  • Contract negotiation and closing tactics
  • Sales strategies
  • Sales closing
  • Negotiation Tactics
  • Market research and analysis
  • On-site product demonstrations
  • Inside and outside sales
  • Prospecting skills
Education and Training
Northbrook High School Houston, TX Expected in 05/2015 High School Diploma : - GPA :
Experience
Comcast - Sales Consultant
Pearland, TX, 08/2016 - Current
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Arranged new vehicles with signage and appealing displays to encourage customer sales and move overstock items.
  • Recommended new and innovative products and services to customers based on individual interests and needs.
  • Determined prospects' needs and crafted appropriate responses along with information on suitable products and services.
  • Listened to customers to understand needs and refer to optimal services.
  • Provided advice to customers regarding suitable product selection.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Grew customer base by identifying needs, surveying sites and determining estimates to deliver relevant product solutions that achieved client budgets and schedules.
Heritage Hill Senior Community - Server
Weatherly, PA, 02/2014 - 07/2016
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Eldorado Resorts, Inc. - Restaurant Cashier
Black Hawk, CO, 12/2013 - 08/2014
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Operated cash register, collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Prepared take out food orders efficiently and accurately.
Segreto Finishes - Cabinet Paint Decorator
City, STATE, 04/2012 - 12/2013
  • Smoothed and finished surfaces on walls, trim and cabinetry.
  • Operated compressors, equipment with caution to avoid injuries and maintain tools.
  • Refinished household furniture such as desks, chairs, tables and bookcases.
  • Prepared surfaces for remodeling in residential and commercial properties.
  • Used power and hand tools safely and effectively.
  • Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
  • Cleaned and smoothed all surfaces prior to painting.
  • Performed repairs to defects in walls by patching holes and scrapes prior at project start.
  • Chose correct brushes and materials for jobs and purchased from vendors.
  • Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.

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Resume Overview

School Attended

  • Northbrook High School

Job Titles Held:

  • Sales Consultant
  • Server
  • Restaurant Cashier
  • Cabinet Paint Decorator

Degrees

  • High School Diploma

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