Passionate about retail sales, customer relationship management.
Customer-oriented, dedicated Sales Consultant with established lead generation skills and more than 5 years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections. Bilingual and knowledgeable in methods used to close sales deals. Eager to aid in landing multi-national accounts and foreign clients, persuasive, self-motivated, and skilled at introducing products.
Skills
Customer liaison
Customer relationship management
Account reconciliation
Contract negotiation and closing tactics
Sales strategies
Sales closing
Negotiation Tactics
Market research and analysis
On-site product demonstrations
Inside and outside sales
Prospecting skills
Education and Training
Northbrook High SchoolHouston, TXExpected in 05/2015 – –High School Diploma: - GPA:
Experience
Comcast - Sales Consultant Pearland, TX, 08/2016 - Current
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Arranged new vehicles with signage and appealing displays to encourage customer sales and move overstock items.
Recommended new and innovative products and services to customers based on individual interests and needs.
Determined prospects' needs and crafted appropriate responses along with information on suitable products and services.
Listened to customers to understand needs and refer to optimal services.
Provided advice to customers regarding suitable product selection.
Greeted incoming customers and provided expert sales and service to drive revenue.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Grew customer base by identifying needs, surveying sites and determining estimates to deliver relevant product solutions that achieved client budgets and schedules.
Heritage Hill Senior Community - Server Weatherly, PA, 02/2014 - 07/2016
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Calculated charges, issued table checks and collected payments from customers.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Eldorado Resorts, Inc. - Restaurant Cashier Black Hawk, CO, 12/2013 - 08/2014
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Promoted specific item options to drive sales and achieve add-on purchases.
Operated cash register, collected payments and provided accurate change.
Learned roles of other departments to provide coverage and keep store operational.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Prepared take out food orders efficiently and accurately.
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