Sales Consultant Resume Example
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SALES CONSULTANT
Professional Summary
Service-oriented and Sales-orientated person with outstanding detail orientation, offering 4 years experience in multiple industries. Proficiency in consultative sales techniques which consistently deliver increased profits through new memberships and upselling initiatives. Energetic and friendly employee bringing a 4 year record of exceptional customer service. Recognized for ability to engage customers, create positive experiences, and increase repeat business and patron base. Knowledgeable in all facets of industries.
Skills
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Work History
04/2020 - CurrentSales Consultant | Pulte Group, Inc. - Englewood , CO
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Closed over $24,000.00 in sales in one month, including preparing contracts and processing order forms.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Consistently exceeded new sales growth quotas for alarm systems.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Created detailed sales presentations to communicate product features and market data.
05/2019 - 04/2020Car Wash Attendant | Global Partners Lp - Ashburnham , MA
- Increased sales by 50% by upselling and recommending services and products to customers.
- Detailed interior of vehicles, including vacuuming, window cleaning and dressing of leather and dash areas to preserve vehicle interior.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Detailed high-end vehicles for VIP clients by cleaning and dressing trim, molding, weather stripping, instrument panel, steering wheel and dash molding.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Reported any customer-oriented issues immediately to Supervisor for swift assistance and resolution.
06/2017 - 04/2018Supervisor | Life Time Fitness - Warrenville , IL
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Oversaw and optimized work of 25 employees performing high-quality service work.
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
- Monitored workshop work flow for 25 employees.
- Delegated tasks to others on grooming team.
- Measured team performance and reported metrics to leadership team members.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Set overall vision and provided team leadership.
06/2017 - 04/2018Car Wash Booth Attendant | Fabulous Freddy's - City , STATE
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with car wash customers to understand needs and provide explanation of services.
- Increased customer satisfaction by resolving service issues.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
- Drove operational improvements which resulted in savings and improved profit margins.
- Developed team communications and information for team meetings.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
06/2018Shadow Ridge High School, City, StateHigh School Diploma:
- Member of National Honor Society
- Received Presidential Award
- High Honors Diploma
- Majored in College Prep Courses
University of Nevada - Reno, City, StateBachelor of Science: Criminal Justice
- Majored in Criminal Justice
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Resume Overview
School Attended
- Shadow Ridge High School
- University of Nevada - Reno
Job Titles Held:
- Sales Consultant
- Car Wash Attendant
- Supervisor
- Car Wash Booth Attendant
Degrees
- High School Diploma :
Bachelor of Science : Criminal Justice
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