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Sales Consultant Resume Example

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SALES CONSULTANT
Professional Summary

Service-oriented and Sales-orientated person with outstanding detail orientation, offering 4 years experience in multiple industries. Proficiency in consultative sales techniques which consistently deliver increased profits through new memberships and upselling initiatives. Energetic and friendly employee bringing a 4 year record of exceptional customer service. Recognized for ability to engage customers, create positive experiences, and increase repeat business and patron base. Knowledgeable in all facets of industries.

Skills
  • Teamwork
  • Cash Handling
  • Cleaning
  • Predictive and Preventive Maintenance
  • Payment Collection
  • Prevention of Criminal Activity
  • Sales
  • Business Operations
  • Store Merchandising
  • Cash Register Operation
  • Quality Management
  • Customer Complaint Resolution
  • Detail-oriented and accurate
  • Process monitoring
  • Operational improvement
Work History
04/2020 - CurrentSales Consultant | Company Name - City, State
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Closed over $24,000.00 in sales in one month, including preparing contracts and processing order forms.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Consistently exceeded new sales growth quotas for alarm systems.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Created detailed sales presentations to communicate product features and market data.
05/2019 - 04/2020Car Wash Attendant | Company Name - City, State
  • Increased sales by 50% by upselling and recommending services and products to customers.
  • Detailed interior of vehicles, including vacuuming, window cleaning and dressing of leather and dash areas to preserve vehicle interior.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Detailed high-end vehicles for VIP clients by cleaning and dressing trim, molding, weather stripping, instrument panel, steering wheel and dash molding.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
  • Reported any customer-oriented issues immediately to Supervisor for swift assistance and resolution.
06/2017 - 04/2018Supervisor | Company Name - City, State
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Oversaw and optimized work of 25 employees performing high-quality service work.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Monitored workshop work flow for 25 employees.
  • Delegated tasks to others on grooming team.
  • Measured team performance and reported metrics to leadership team members.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Set overall vision and provided team leadership.
06/2017 - 04/2018Car Wash Booth Attendant | Company Name - City, State
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with car wash customers to understand needs and provide explanation of services.
  • Increased customer satisfaction by resolving service issues.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Developed team communications and information for team meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
06/2018Shadow Ridge High School, City, StateHigh School Diploma:
  • Member of National Honor Society
  • Received Presidential Award
  • High Honors Diploma
  • Majored in College Prep Courses
University of Nevada - Reno, City, StateBachelor of Science: Criminal Justice
  • Majored in Criminal Justice
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Resume Overview

School Attended

  • Shadow Ridge High School
  • University of Nevada - Reno

Job Titles Held:

  • Sales Consultant
  • Car Wash Attendant
  • Supervisor
  • Car Wash Booth Attendant

Degrees

  • High School Diploma :
    Bachelor of Science : Criminal Justice

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