Sales Consultant Resume Example Zales Jewelers

SALES CONSULTANT

Summary

Customer-oriented, strategic-thinking sales professional with over [Number] years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Skills

Customer liaison
Industry trends
Customer relationship management
Prospecting skills
Project management
Consultative sales

Sales proposal creation
Sales strategies
Product and service knowledge
Inside and outside sales"
On-site product demonstrations
Strategic account development and management

Experience

Sales Consultant|Zales Jewelers - Lexington , KY|07/2018 - 04/2020

Exceeded sales goals [Number]% by leveraging strong customer service and relationship marketing skills.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Greeted incoming customers and provided expert sales and service to drive revenue.
Introduced customers to new offerings and updated accounts.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Responded to walk-in requests for financial assistance and devised personalized solutions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Offered product and service consultations and employed upselling techniques.
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.

Sales Consultant|Brock McVey Co. - Lexington , KY|07/2004 - 08/2016

Maintained productive relationships with existing customers through exceptional follow-up after sales.
Provided training on appropriate product selection.
Processed orders through system and coordinated product deliveries.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
Oversaw and supervised onsite consultant teams and liaised between team and business executives.
Greeted incoming customers and provided expert sales and service to drive revenue.
Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
Priced out products upon request of customers.
Introduced customers to new offerings and updated accounts.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Coordinated with project managers across multiple initiatives to align development timelines, plan testing and work with client representatives.
Provided advice to customers regarding suitable product selection.
Responded to walk-in requests for financial assistance and devised personalized solutions.
Listened to customers to understand needs and refer to optimal services.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Cultivated long-term relationships with multiple industry clients, accurately quoting prices, credit terms and other bid specifications to achieve customer objectives.
Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
Prepared and processed contracts and order forms for new and existing customers.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.

Sales Consultant|Northside Family RV's - Lexington , KY|07/2016 - 07/2018

Maintained productive relationships with existing customers through exceptional follow-up after sales.
Provided training on appropriate product selection.
Processed orders through system and coordinated product deliveries.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
Greeted incoming customers and provided expert sales and service to drive revenue.
Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
Developed professional sales presentations to creatively communicate product quality and market comparisons.
Priced out products upon request of customers.
Introduced customers to new offerings and updated accounts.
Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
Negotiated usage contracts for commissioned [Type] work.
Provided advice to customers regarding suitable product selection.
Responded to walk-in requests for financial assistance and devised personalized solutions.
Listened to customers to understand needs and refer to optimal services.
Offered product and service consultations and employed upselling techniques.
Worked with [Type] and [Type] teams to assess, update and optimize delivery dates for customers.
Actualized strategies to continuously improve customer service, company or brand visibility and [Product or Service] provided.
Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
Prepared and processed contracts and order forms for new and existing customers.

Education and Training

Bell County High School||Pineville, KY|06/1984High School Diploma

Eastern Kentucky University|Richmond, KYSome College (No Degree): Business Education

Southeast Community College|Middlesboro, KYSome College (No Degree)

Sullivan College|Lexington , KYSome College (No Degree)

Resume Overview

Companies Worked For:

Zales Jewelers
Brock McVey Co.
Northside Family RV's

School Attended

Bell County High School
Eastern Kentucky University
Southeast Community College
Sullivan College

Job Titles Held:

Sales Consultant

Degrees

High School Diploma
Some College (No Degree) : Business Education
Some College (No Degree)
Some College (No Degree)

Sales Consultant Resume Example

Resume Score: 80%

Resume Overview

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