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Sales Consultant Resume Example

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SALES CONSULTANT
Professional Summary

Mission-oriented Ordained Minister and CEO Founder of Non Profit of Dress With Faith which helps the Homeless and Abused Women and their Children in Shelters. Successful in developing robust youth and adult ministry programs and serving as positive role model. Highly accomplished in helping youth and adults all over the world strengthen relationship with God and providing growth opportunities through counseling the needs of others such as addictions, depressions, family counseling and spiritual Growth. Seeking an opportunity to continue to help the ones in need through my passion and calling by perusing a new career path to serve and help others.

Accomplishments
  • Successfully launched Non Profit Organization / Dress With Faith that helps the Homeless and Abused Women and their children.
  • Supervised team of 200 staff members.
  • Homeless shelter volunteer at the Miami Rescue Mission
  • Youth, adult counselor and family therapy.
  • Ordained Minister / Member of the Clergy
  • Over 13 years of experience and counseling for addictions recovery from alcohol and drug abuse.
  • World wide successful blog with over 20.000 reach
Skills
  • Interviewing skills
  • Problem solving
  • Excellent communication and interpersonal
  • Passion and knowledge to help others
  • Calm under pressure
  • Human relations
  • Bilingual "Spanish"
  • Problem solving
  • Client needs assessments
  • Supervision
  • Phone Conferences
  • Consultant, Time management
  • Directing
  • Analytical fast learner Creative
  • Approachable
  • Interpersonal, Seminars
  • Excellent communication
  • Product and service knowledge
  • Project organization
  • Team management
Work History
Sales Consultant04/2019 to Current
Prada – Aventura, Fl
  • Maintain and develop client relationships through an individual approach, leveraging also on CRM and Digital tools.
  • Be proactively engaged in cross selling with all departments and maximize sales opportunity in order to achieve individual sales target and KPIs.
  • Ensure to be up-to-date knowing fashion trends and competitors.
  • Deal effectively with customer complaints by liaising with the line manager when necessary Process customers wants/ orders through personal appointments , live chat ,telephone calls and data in order entry system Ensure to share fashion trends and recommend product for season "must haves" identify and resolve every customer service inquiries or problem occurring from catalog and internet.
  • Develop personalized shopping experience for all customers through providing individualized attention along with prevailing knowledge of products and trends.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas. #1 sales in the store for serval months continually.
Personal Shopper Assistant/, Marketing Assistant02/2018 to 04/2019
Saks Fifth Avenue – Bal Harbour, Fl
  • Managed 5 Personal shoppers
  • Evaluated the customers needs and provided service options to meet their requirements.
  • Filled administrative duties, including completing and ling paperwork, directing a multi-line phone and setting appointments.
  • Enforced company policies and procedures through implementing a three-strike system to promote professionalism.
  • Attended workshops, seminars, and other training events to improve management quality.
  • Responsible for inventory, pricing, merchandising, and displays.
  • Resolved conflicts between employees and between customers and employees.
  • Collaborated with colleagues to discuss market information and strategies.
  • Acknowledged customer issues and resolved their problems quickly Identi ed prospective customer through use of business directories, conferences, fashion shows and by following existing clients needs.
Store Manager04/2014 to 04/2017
Splendid – Aventura, Fl
  • Spendid / 7 For All.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Created work schedules according to sales volume and number of employees.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Co-Manager02/2005 to 02/2009
H&M – New York, New York
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Rotated merchandise and displays to feature new products and promotions.
  • Created work schedules according to sales volume and number of employees.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Education
High School Diploma07/1999Meddellin High- Colombia
Certifications

Certified Ordained Minister

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Resume Overview

Companies Worked For:

  • Prada
  • Saks Fifth Avenue
  • Splendid
  • H&M

School Attended

  • Meddellin High

Job Titles Held:

  • Sales Consultant
  • Personal Shopper Assistant/, Marketing Assistant
  • Store Manager
  • Co-Manager

Degrees

  • High School Diploma 07/1999

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