organized writer accustomed to producing excellent content o short deadlines. Service-focused professional who is passionate about helping customers.
Self-starter with experience collaborating with a close-knit team.
05/2016 to 09/2017
Sales ConsultantOffice Depot － Highland, IN
Able to stablish a selling and personal relationship with customers on a daily basis.
Continually develops personal selling skills and product knowledge and demonstrates a passion for the brand, products, and services offered to customers.
Gains expertise in key areas such as technology, furniture, with a general understanding of copy and print.
12/2015 to 05/2016
CashierCarson's Clearance Center － Lansing, IL
Excellent interpersonal skills with both customers and associates.
Strong customer service and selling techniques.
Effectively handle multiple customers while maintaining poise and upholding our customer service standards.
Prior experience with Point of Sales (POS).
01/2014 to 05/2015
BaristaVU Campus Café － Valparaiso, IN
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Valparaiso University.
Maintains a calm demeanor during periods of high volume or unusual events to keep café operating to standard and to set a positive example for the shift team.
Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Provides quality beverages, consistently for all customers.
12/2012 to 12/2013
News ReporterThe Torch － Valparaiso, IN
Collecting information, preparing a factual story and creating articles that impart information to the public.
To be able to perform during irregular hours and tight deadlines.
Reports and writes from a reader's perspective.
Communicates consistently with sources and people in a timely manner.
Education and Training
Honors DiplomaBishop Noll Institute － Hammond, IN
BA: Creative WritingValparaiso University － Valparaiso, INCreative Writing