Meticulous, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal.
Skilled with experience in the health care industry.
Exceptional leader talented at problem solving, conflict management and communicative skills. Outstanding relationship building, training and presentation skills.
Skills
Culturally competent care
Clinical instruction
One-on-one instruction
Competent in physical assessments
Project management authority
CPR certification
Analytical thinker
Knowledge of Medicaid statutes and regulations
Hospice philosophy comprehension
Qualified in patient transport
Qualified daily living activity assistant
Hospice and palliative care experience
Accomplished leader
Professional bedside manner
Independent judgment and decision making
Patient evaluation/intervention
Self-motivated
Risk management processes and analysis
Conflict resolution
Project management
Team leadership
Strong verbal communication
Extremely organized
Work History
07/2018 to Current
Sales ConsultantThe Body Shop – Annapolis, MD,
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Managed revenue models, process flows, operations support and customer engagement strategies.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Developed detailed work plans to meet business priorities and deadlines.
Retained consistent client base by conducting market research to develop brand strategy.
01/2014 to Current
Food ServerAffinity Gaming – Lagrange, MO,
Decorated cakes, cupcakes, cookies and special occasion trays
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes
Folded napkins throughout the day to maintain an adequate supply
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
Kept facility compliant with health codes, sanitation requirements and license regulations
Routinely carried large loads of dishes to kitchen for washing
Served beverages, breads and butter and replenished items as necessary
Upheld highest standard for cleanliness of glass and silverware
Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out
Demonstrated genuine hospitality while greeting and establishing rapport with guests
12/2019 to 06/2020
Certified Nurse AssistantSpectrum Health – Lakeview, MI,
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Transported patients between rooms and appointments or testing locations.
05/2018 to 08/2018
LifeguardState Of Georgia – Columbia, GA,
Attentively watch over swimmers being quick to identify those in distress.
Share tips with patrons on swimming techniques and strength training.
Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
Brought in emergency personnel and offered continuous care until arrival of authorities.
Completed basic maintenance and repairs to keep pools functioning properly.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Expected in 2019
High School Diploma: Crossroads High school - Copperas Cove, TX GPA:
Accomplishments
Certified Nurse Aide
Certified LifeGuard
Certified Emergency Care Attendant
Graduated Early ( Third in my class )
Supervision
Supervised team of three or more staff members.
Creative Problem Solving:
Resolved product issue through consumer testing.
Project Development
Collaborated with team of students in the development of many different health care evaluations and presentations.
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