sales associate team leader resume example with 12+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

To serve Prominence Health Plan offering exceptional interpersonal interaction and conflict resolution skills. Highly organized and motivated, with a renowned ability to motivate, inspire, and direct others in a supportive environment. Familiarity with maintaining records and reports, as well as complying with administrative standards.

  • Exceptional Customer Service
  • Subject Matter Expertise
  • Problem Solving
  • Effective Communication
  • Outlook Email
  • MS Word
La Vista High School Fullerton, CA, Expected in High School Diploma : - GPA :
The Academy of Healing Arts Las Vegas, NV Expected in : Medical Assistant Certificate - GPA :
Work History
Gpm Investments - Sales Associate Team Leader
Springfield, IL, 04/2015 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Developed, marketed and sold full range of products and support services.
  • Processed product returns and assisted customers with other selections.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Provided positive first impressions to welcome existing, new and potential customers.
Family Health Centers Of Southwest Florida - Voter Registration - Supervisor
Fort Myers, FL, 05/2014 - 06/2015
  • Greeted guests at front desk and engaged in pleasant conversation while managing check-in process.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Collected necessary information from voters to determine correct voting location and ballot
  • Closed voting booths by sealing all ballot boxes and turning in all votes.
  • Coordinated with team members to verify proper placement and quantities of ballots and equipment.
  • Compiled company information and related materials and distributed it to candidate.
  • Developed and manged inventory supply lists and equipment orders to prepare voting units
  • Prepared weekly employee work schedules for team members ensuring all shifts received adequate coverage.
Amita Health - Call Center Representative
Sussex, WI, 02/2008 - 11/2013
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Provide potential participants with appropriate study information.
  • Obtain information via call screening to fill out first time caller sheets, in-call logs and database information.
  • Schedule participants and/or potential participants for screening tests and check-in activities.
  • Track all activity related to assigned studies, i.e., (in-call numbers, out-call numbers and outcome codes.)
  • Make clinic appearances as a form of recruitment during study progression.
  • Accurately enter participant data and scheduling information into database updating and maintaining files.
  • Participate in screening by performing reception desk activities (greeting participants, updating database, creating charts).
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Engaged in continuous learning and development opportunities to promote continued performance improvement.
  • Provide general support to the recruiting department as needed.
  • Other duties as assigned.
Diagnostic Center Of Medicine - Medical Assistant - Intern
City, STATE, 03/2009 - 03/2010
  • Verified confidentiality of patient information and data to alleviate potential data breaches.
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Gathered statistical information on patient admissions, discharges, births, deaths and treatments administered.
  • Adhered to strict document deadlines for charting and other paperwork.
  • Attended required training, education and meetings.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Scheduled and accompanied clients to medical appointments.
  • Assisted physicians in follow-through of care.
  • Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Gathered supplies needed for cardiac imaging procedures.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Conducted machine safety checks according to facility policy.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collected histories, vitals and current complaints via patient interviews.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Other duties as assigned.

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Resume Overview

School Attended

  • La Vista High School
  • The Academy of Healing Arts

Job Titles Held:

  • Sales Associate Team Leader
  • Voter Registration - Supervisor
  • Call Center Representative
  • Medical Assistant - Intern


  • High School Diploma

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