Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Skills
Product and service sales
Cash Handling
Point of sale knowledge
Communication skills
Organization
Process improvement
Communications
Customer service
MS Office
Problem resolution
Project organization
Work History
07/2019 to Current
Sales Associate SpecialistSunrise Senior Living – Farmington, MI,
Merchandised attractive shelf displays with current offerings to drive store sales.
Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
Identified new targets, developed new business opportunities and presented product lines to customers.
Trained new employees on customer service, money handling and organizing strategies.
Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings [Number]%.
Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Opened new merchandise and stocked sales floor racks and shelves.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
02/2019 to 07/2019
Sales AssociateSunrise Senior Living – Lincroft, NJ,
Maintained records related to sales, returns and inventory availability.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained organized, presentable merchandise to drive continuous sales.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Tracked stock using company inventory management software.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Educated customers on promotions to enhance sales.
06/2016 to 02/2019
Sales AssociateChick-Fil-A Inc. – City, STATE,
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Maintained organized, presentable merchandise to drive continuous sales.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Tracked stock using company inventory management software.
Processed product returns and assisted customers with other selections.
Provided information on company offerings to promote products and services to customers.
Achieved perfect attendance record for 12 months consecutively.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Education
Expected in 05/2021
Associate of Science: Interdisciplinary Studies Southern Crescent Technical College - Griffin, GA GPA:
Expected in
Associate of Science: Biology Clayton State University - Morrow, GA, GPA:
Expected in 05/2018
High School Diploma: Dutchtown High School - Hampton, GA GPA:
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with team of 30 in the development of reset of Hobby Lobby stores post Covid-19.
Additional Information
I am hard-working, energetic and love to learn new things. I have an open mind when it comes to learning new material and implementing them to my skills. I have successfully launched a business with a team and achieved many other accomplishments throughout my years of schooling and in the work force. I maintain a positive attitude amongst others and use negativity as a motivator.
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