Army veteran with a desire to continue supporting the United States by obtaining a position with a defense company. Highly analytical and efficient with a strong track-record of top performance. Dedicated to producing high quality work under strict deadlines, facilitated by strong problem solving and time management skills. Seeking position to apply experience from previous employment and to continue developing my skillset.
Organized and detailed
Efficient and reliable team player
Excellent time management
Fusing, cutting and measuring tools experience
Strong computer skills including Microsoft Office proficiency
03/2017 to Current
Sales Associate- Hardware and ToolsOrchard Supply Hardware – 1601 Hollenbeck Avenue, Sunnyvale, CA 94087
Accurately, efficiently, and professionally managed the hardware and tools department by Prioritizing and accomplishing a wide range of administrative, technical, and merchandising tasks.
Performed a multitude of specialty services at the workbench. Services varied from cutting, drilling, and sharpening of material as specified by the customer. Additional service included screen door repair and rescreening.
Regularly engaged in warehouse tasks and assignments during overnight shifts as to ensure that the department and store was in compliance with company policy.
Provided exceptional customer service by identifying customers needs and finding the best solution for their projects or repairs.
10/2013 to 12/2016
Behavioral Health SpecialistUnited States Army – Ansbach, Germany
Treated child, adolescent, and adult patients with personal, behavioral, and psychiatric problems.
Recorded physical/psychosocial data and treatment notes in medical record.
Conducted audits of patient medical records to ensure accuracy and compliance with Joint Commission standards.
Analyzed clinic/patient data, created reports outlining clinic efficiency and compliance with Department of Defense policies, and presented the data to leadership.
Developed metrics to identify inefficiencies and areas of improvement.
Contributed to changing procedures that ultimately led to a 21% increase in access to care, and 19% increase in appointment completion.
Performed administrative and front desk tasks.
01/2011 to 06/2013
Customer Service Specialist 2Office Depot – 121 East El Camino Real, Sunnyvale, CA 94087
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recommended merchandize to customers based on their needs and preferences.
Performed all computer services and drove related sales and services.
Installed software, modified and repaired hardware and resolved technical issues.
Associate of Arts: Business Administration - Accounting Foothill College - 345 El Monte Road, Los Altos Hills, CA 94022
High School Diploma: Homestead High School - 21370 Homestead Rd., Cupertino, CA 95014