Service-minded retail sales associate with over 3 years' hands-on experience in customer service, team leadership, payment processing and sales. Seeking position as a sales associate in a busy retail environment. Friendly and energetic with strong communication and organizational abilities. Eager to learn and build professional abilities while pursuing a higher education.
MS Office proficient
Cash handling accuracy
04/2016 to 03/2017
Sales Associate/Front End SupervisorRoss Dress for Less － San Antonio, TX
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges as well as current promotions and security practices.
Answered customers' questions and addressed problems and complaints in person and via phone.
Maintained visually appealing and organized displays for the entire store to ensure a pleasant shopping experience for customers.
03/2016 to 05/2016
CashierChristy's Bakery － San Antonio, TX
Maintained an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.
Maintained current knowledge of pricing, ingredients, and product availability.
Maintained a clean and organized work area.
08/2014 to 03/2016
CashierCulebra Super Meat Market － San Antonio, TX
Opened and closed the store, including counting cash, opening and closing cash registers.
As well as stocking, pricing, and front-facing merchandise to maintain a tidy shopping environment.
Received and processed returns, exchanges and cash, credit, and debit payments for in-store purchases.
Answered incoming telephone calls with professional and knowledgeable responses.
Education and Training
High School DiplomaMadison High School － San Antonio, TX, U.S.A.Top 11% of class
*National Honor Society
*Treasurer, Future Business Leaders of America
Bachelor of Science: Biology Mathematics and Computer Science Business AdministrationUniversity of Texas － San Antonio, TX, U.S.A.Biology Recipient of UTSA Access Scholarship Mathematics and Computer Science Business Administration