Enthusiastic and energetic professional versed in upscale luxury sales.
Profit oriented who thrives in fast-paced and competitive environments bringing an strong presentation, reliable, punctual and hard working with 19 years of experience in fine jewelry and watch sales.
Team-oriented who works well in a collaborative environment, yet thrives on personal sales achievements.
Specializes in customer service, with a particular talent for building a solid customer's portfolio.
Nineteen (19) years of experience in luxury sales, specializing in watches, diamonds and fine jewelry.
Consistent track record in sales.
Had always played an instrumental role in increasing customer satisfaction ratings.
Greet and assist customers in finding their perfect piece
Invite customers to the Macy's Credit Experience
Incentive loyal customers for their purchases
Maintain a high volume of sales
Utilize time effectively to maximize sales and customer service
Assure proper inventory log and counts at all times
Follow up with clients, orders, deliveries, sizings, etc....
Communicate with Asset Protection Dpt. to assure safety
Close vaults, turn keys and settled books for Manager on duty at closing
Key holder, main responsibility is to sale, process sales tickets and assure proper daily paperwork and maintain sales floor presentable and neat. Perform daily inventory counts and maintain the security of the merchandise as well as the store at all times.
Dedicated to educate and introduce Black Coral Jewelry Designs to prospective customers.
Maintained sales goal on target to accomplish store's monthly expectations.
Monitored every customers orders/purchases from the beginning to the end to assure proper delivery and customer satisfaction.
Maintained an open relationship with all achieved customers to deliver occasional new releases and keeping them up to date.
Performed inventory counts daily to assure a tight control and replaced all items sold to display full stock on hand.
Maintained proper presentation of the sales floor at all times.
In February 2013 exceeded personal monthly sales goal by 226.466%
Managed a team of 30+ professionals.
Strengthened Company's business by adding 200+ new products within the first year.
Open 4 more locations within 2 years from actual earned profit.
Analyzed and directed all operations for the entire Company from hiring, to training and overseeing all administrative operations, including accounts receivables, payables, purchasing, pricing, payroll, etc.....
Managed the day-to-day tactical and long-term strategic activities within the business.
Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.
Replenished floor stock and processed shipments to ensure product availability for customers.
Reorganized the sales floor to meet company demands.
Completed weekly schedules according to payroll policies.
Maintained and monitored a high level of customer service at all times.
Opened and closed all 4 stores, including counting cash, opening and closing cash registers and creating staff assignments.
Assured that all general daily operations will run smooth maintaining high levels of security.
Trained in negotiations and time management.
Trained all new sales staff for all 4 locations.
Achieved higher sales goals than the regular sales staff, maintaining first to third top sales closer of the month consistently.
All studies were accomplished in Spanish.
In addition studied English for 2 years during high school as well as 2 years of Arabic in Palestine after achieving a Bachelor's Degree in Business Administration.
Speaks, writes and reads all 3 languages.
Currently studying Chinese Mandarin.
Experienced in Windows and Mac Operational Systems. Also in Quickbooks, POS, Jmas, Word, Excel and SAP.
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