Sales Associate resume example with 1+ years of experience
Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Energetic at bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.
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- Coordinated resources and schedules to meet targets and adhere to deadlines.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions daily regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Prepared large cash deposits with zero discrepancies.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Completed orders and organized product deliveries to meet customer timetables.
- Addressed schedule deficiencies and contacted unscheduled employees to fill shifts for unexpected absences
- Prepared shift reports, keeping management informed of daily operations
- Communicated with patrons to build personable rapport and resolve issues
- Offered guests and staff safe environment by strictly enforcing company rules
- Guided staff in absence of direct supervisors
- Managed operations during shift, with total awareness of activities of employees and customers
- Oversaw compliance with prescribed health and safety guidelines to reduce infectious spread among staff and customers
- Assessed customer needs and issued complementary services to maintain customer loyalty
- Implemented solutions or resolved credit issues with customers
- Improved team member performance through motivation and training
- Oversaw day-to-day operations and special projects in fast-paced work environments
- Established clear objectives and set policies to achieve targets with minimal waste and expenditures
- Delegated tasks, communicated expectations, and directed workflows to improve
- Adhered to cash handling policies and procedures
- Counted money in cash drawers and balanced drawer at beginning and end of shift
- Processed cash register transactions, inputted product costs, and gave back change
- Collected payment for customer purchases
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Obtained thorough knowledge of products sold to assist customers with locating and purchasing items
- Increased customer satisfaction ratings by providing prompt and accurate service
- Greeted customers and provided prompt and friendly service
- Recognized for providing strong customer service with high degree of accuracy
- Provided feedback to store management on products, shortages, and damages
- Returned non-purchased products to shelves and performed general merchandising functions
- Assisted customers with locating items, answered questions, and provided directions
- Answered questions regarding special and seasonal products
- Operated POS cash registers and counted monies received
- Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates.
GPA: 3.5, 2% of class. Graduating with honors. Student Scholar Athlete, Dual enrollment , Dual Enrollment
Since I already have everything I need to graduate high school, I'm enrolled as a student for, so that I can get a head start on getting general education courses. I am getting this head start so that when I do graduate high school, I will already have majority of my courses done no matter what university I attend which will make tuition cheaper.
- Member of National Honors Society
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Resume Overview
School Attended
- McCormick High School
- Lander University
- Augusta State University
Job Titles Held:
- Sales Associate
- Shift Leader
- Cashier
Degrees
- High School Diploma
- Some College (No Degree)
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