Sales Associate resume example

• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Monitored supply levels at counter and maintained customer areas to meet typical demands.
• Complied with standards for merchandising, stocking and storing product.
• Completed successful daily cash audits to correctly balance drawers at end of shifts.
• Controlled line and crowd with quick, efficient service.
• Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Updated specials board display to boost sales.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Prioritized drink requests while managing interruptions.
• Prepared eye-catching, creative latte art to please customers.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Engendered customer loyalty by remembering personal preferences and allergy information.
• Promoted additional items with beverages, increasing store sales.
• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

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• Cleaned counters, machines, utensils and seating areas daily.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Maintained regular and consistent attendance and punctuality.
• Explained beverage preparation and offered samples to help customers choose ideal items.

• Prepared documentation, coordinated with construction staff, reviewed environmental construction submittals and adhered to environmental requirements during construction.
• Evaluated and documented resources and effects for environmental elements and focused on transportation, land use, recreation, visual quality, wildlife, soils and archaeological considerations.
• Prepared summaries and charts by testing and gathering samples and summarizing findings.
• Performed statistical analysis of environmental data.
• Analyzed impact of stressors on water training, testing activities and marine resources and generated required regulatory reports on environmental compliance.

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• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Collected water samples from semi-processed, processed and raw water.