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sales associate resume example with 5+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Caring Nursing Student possessing calm disposition and excellent crisis management abilities. Skillful in documenting thorough, accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others.

Education and Training
Expected in 12/2021 Associate of Applied Science | Nursing Cuyahoga Community College, Cleveland, OH GPA:
Employment History
08/2019 to Current Sales Associate Belle Tire | Orland Park, IL,
  • Builds and maintains relationships with peers and upper management to drive team success.
  • Answers incoming telephone calls to provide store, products and services information.
  • Maintains knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Acts as initial contact in addressing customer concerns.
  • Retains product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Facilitates timely product launches and delivers exceptional customer service to enable account retention and growth.
  • Mentors team members in mastering sales techniques to consistently exceed objectives.
  • Coaches team members on security risks and loss prevention to aid in mitigating store theft.
05/2017 to 06/2019 Pharmacy Technician Amerisourcebergen Corporation - Corporate | Wyomissing, PA,
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Used 8-point check system to verify labeled prescriptions.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Educated patients on prescription instructions and answered questions regarding drug side effects.
12/2015 to 04/2017 Pharmacy Technician Amerisourcebergen Corporation - Corporate | Amityville, NY,
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Transmitted daily bulk orders to maintain inventory levels.
  • Prepared prescription transfers to other pharmacies.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
  • Used 8-point check system to verify labeled prescriptions.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, medications and insurance details.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Compiled customer demographic, allergy and medical history background.
Technical Skills
  • Microsoft Office including Word, Excel, PowerPoint, and Outlook

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Resume Overview

School Attended

  • Cuyahoga Community College

Job Titles Held:

  • Sales Associate
  • Pharmacy Technician
  • Pharmacy Technician

Degrees

  • Associate of Applied Science

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