Sales Associate resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Capable Licensed Cosmetologist offering 2+ years of experience and drive to take on new role with growing salon. Focused on boosting clientele numbers by maximizing satisfaction with knowledgeable, efficient service. Successful at keeping stations clean, stocked and sanitized. Motivated to apply education and abilities to enhance salon operations. Eager to learn new skills and advance knowledge with hands-on experience.
Skills
Hairstylist Skills Highly Proficient
July 2020
Building and retaining clientele through quality client interactions.
Quality
Receptionist
Retail Sales
Time Management
Merchandising knowledge
Inventory control procedures
Cash handling accuracy
Active listening
Written and oral communication skills
Outgoing personality
Customer service
Reliable and punctual
Listening skills
Innovative hairstyling techniques
Braiding and weaving
Cosmetology principles knowledge
Beauty show participant
Quick learner
Makeup and skincare
Body hair removal
Beauty tool sanitization
Natural nail-care knowledge
Manicures and pedicures
Product knowledge
Social skills
Strong manual dexterity
Experience
06/2017 to 01/2018
Sales AssociateBreakthru Beverage Group – Miami, FL,
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Prepared cash deposits up to $ 400 with zero discrepancies.
Processed orders through system and coordinated product deliveries.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Cultivated strong relationship with customers while fostering positive business image.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
06/2017 to 09/2017
Drive-Thru CashierMcdonald's – Gainesville, FL,
Prepared drinks, ice cream and other special items to complete prepared food orders.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
Informed customers of regular deals or monthly specials, upselling 25% of orders.
Kept drive-thru station well-stocked and organized to meet all customer needs.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Capitalized on slow periods to restock supplies, clean counters and remove trash.
Verified orders and bagged items for easy transport.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
Organized food items on serving trays and in carry-out packages.
Checked headsets and replaced batteries prior to rush periods to maintain readiness.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
05/2019 to 11/2019
Hair Salon ReceptionistJefferson Health – South Philadelphia, PA,
Operated cash register and credit card machine to receive payments worth up to $50 daily.
Collected payment from customers and informed them of Great Clips Online Check In.
Maintained updated knowledge of industry products, including chemical composition, structure and properties.
Handled cash and credit card payments daily with 100% accuracy.
Sanitized workstations and salon equipment to reduce chance of infection.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Double-checked inventories and stocking for treatment and sale areas.
Recommended products to customers to meet current needs or resolve specific concerns.
05/2019 to 06/2019
HairstylistMarriott Vacations Worldwide – Palm Desert, CA,
Worked as a receptionist for 6 months waiting for my license to be issued then I graduated to stylist.
Took hair cutting classes in the beginning.
Worked as a stylist for a year.
Did haircuts, shampoos, styles, beard trims, etc.
Along with general care for the salon.
Cosmetology Student Beaufort-Jasper Academy for Career Excellence - Ridgeland, SC.
Sanitized workstations and salon equipment to reduce chance of infection.
Kept work area clean and neat to stay productive.
Completed continuing education and training to stay up to date with new trends and techniques.
Drove retail sales through salon product and service promotion, making specific client recommendations.
Cut and styled natural, artificial, colored or textured hair.
Set up workstation and treatment room with necessary products, equipment and supplies.
Operated cash register and credit card machine to receive payments
Maintained updated knowledge of industry products, including chemical composition, structure and properties.
Examined hair texture and condition to determine appropriate treatment.
Customized styles, services and products to suit client-specific needs and maintain high levels of customer satisfaction.
Kept notes listing preferences and services provided to clients for quick reference.
Education and Training
Expected in 05/2019
Cosmetology : Cosmetology Beaufort-Jasper Academy For Excellence - Ridgeland, SC, GPA:
Graduated with Cosmetology License
Received Barbicide Certification 8/22/2018.
Pravana Online Color Certification
Received Barbicide Covid-19 Certification 7/05/2020
Expected in 05/2019
High School Diploma: May River High School - Bluffton, SC, GPA:
Completed coursework in all four required classes for graduation.
Completed professional development in Cosmetology.
Certifications
People Person (2 years)
Cosmetology
Hairstylist (1 year)
Colorist
Makeup Application
Front Desk
Makeup Application
Retail Sales
Time Management
Nail Care
Time Management
Cosmetologist July 2019 to March 2021, Barbicide Certification August 2018 to Present, Pravana Online Color Certification September 2018 to Present COVID-19, Barbicide Certification July 2020 to Present.
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