Took courses while working at Creighton. They were free if I kept a B average.
Use of computer since 1984. Proficient in Office 10, Microsoft Word, Excel, dictate, proficient at multi-tasking. Work well under stress. Have worked under many professions during my career.
Attorney---Emmet Tinley Law Firm. Firm of 15 attorneys. Dictated for all and answered phone calls and delivered messages.
President of First Star Bank- - - Mr. Hughes, President. Worked for him. Answered all phone calls, dictated all documents, letters, all correspondence regarding his work and the Board members of the bank.
First National Bank Call Center - Redesigned the call center in Omaha, NE and trained the employees how to answer the phones and correct etiquite on the phone or took over their phone calls.
I worked at US Bank Call Center in Fargo, ND answering calls sometimes 15 hours a day if we had a blizzard. I really loved this job. They were incoming calls. I worked this job until I moved back to Council Bluffs, IA in 1997. I was promoted to Supervisor and had to tape 300 employees and give feed back to the employees within the month and grade them on how they handled their job.
Companies Worked For:
Job Titles Held: