Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.
CPR certified since 2010.
MN State EMT certified since 2011.
Experience operating fork lift trucks.
Competent ASL signer.
Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency.Verified that all merchandising standards were maintained on a daily basis. Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Offered exceptional customer service to differentiate and promote the company brand.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.
Developed creative ideas and concepts in partnership with the art director. Revised campaigns in response to feedback from the creative director, account team and clients. Designed web and other content, including monthly newsletters and promotional calendars.
Able to perform all parts of standard oil change and all additional services offered by service center, including but not limited to: battery replacement, radiator and transmission fluid exchanges, transfer case and differential fluid exchanges, and tire rotations.
Knowledge of service center products, as well as maintaining service center oil pumps, oil water separator, and safe, clean working areas.
Communicated with customers regarding vehicle issues and potential repairs.Contributed to repeat and referral business by using strong customer service and problem solving skills. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Provide emergency first response medical assistance at local and regional sporting events with application of Basic Life Support (BLS) skills and equipment.
Provided life support services during medical emergencies on scene and en route to the hospital.
Maintained a state of readiness and alertness for all assignments.
Collected pertinent information from the patient, family and friends, medical records and prescriptions.
Rapidly assessed whether life threatening criteria was present and took immediate action.Initiated plans of care based on patient assessments.
Assist EMT instructors and teachers in everyday activities which include; presenting a working knowledge of material to be covered, proper maintenance and usage of emergency equipment, procedures, and general medical knowledge.
Taught CPR to students ages 13- 60.
Developed, administered and corrected tests and quizzes in a timely manner.
Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
Confirmed that appropriate changes were made to resolve customers' problems. Informed customers about sales and promotions in a friendly and engaging manner.Tracked down sources of special products and services to meet customers' special needs. Operated a cash register to process cash, check and credit card transactions.
Specialized coursework in Medical Anthropology.
Outstanding Anthropology Student Award.
Coursework in Human Medical Biology, Anatomy, and Emergency Medical Responses.
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