sales associate resume example with 2+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

  • Stocking and replenishing
  • Multi-tasking strength
  • Sales training
  • Problem-solving skills
  • Exceptional customer service
Work History
07/2019 to 07/2021 Sales Associate Lakeshirts, Inc | Detroit Lakes, MN,
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Developed, marketed and sold full range of products and support services.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Interacted with guests in friendly and knowledgeable way.
  • Kept work areas neat, clean and free from debris.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
03/2020 to 11/2020 T-Mobile Sales Associate Mobileone | Orem, UT,
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Activated both contract and pre-paid wireless phones for many customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
  • Accepted and processed payments and purchases for new equipment using POS system.
  • Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
  • Resolved wireless problems quickly and efficiently by serving as liaison with support team.
  • Researched customer database to determine current plan and offer service options.
  • Answered questions from customers regarding products and services both by telephone and in-person.
  • Executed company guiding principles in interactions to exceeding standards and expectations for sales and customer service.
  • Provided information about network policies, contract parameters and payment plans.
  • Troubleshot technical concerns regarding cell phone operations, applications and performance.
  • Dealt with customer complaints and general client issues.
  • Pleasantly greeted customers and determined individual needs by asking appropriate questions.
  • Remained up-to-date on both Apple and Android wireless devices in order to promote latest technology.
  • Answered customer questions on various plans, carriers and packages based on individual needs.
  • Evaluated consumer wireless usage and detailed current promotions and services to fit needs.
  • Collected payments for devices and packages.
  • Maintained relationships with long-term customers and clients.
  • Performed administrative duties, replenished stock, answered phones and filed paperwork.
06/2018 to 12/2018 Server North American Breweries | Chicago, IL,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked on needs of each table and retrieved additional items.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Inspected dishes and utensils for cleanliness.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Created positive first impressions to build loyalty in return guests.
  • Checked in with customers and specific dietary needs while refilling waters and clearing plates.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Expected in 05/2023 to to Bachelor of Science | Kinesiology University of Illinois At Chicago, Chicago, IL GPA:
Expected in 07/2021 to to Associate of Science | Kinesiology William Rainey Harper College, Palatine, IL GPA:
Native or Bilingual
Native or Bilingual

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Resume Overview

School Attended

  • University of Illinois At Chicago
  • William Rainey Harper College

Job Titles Held:

  • Sales Associate
  • T-Mobile Sales Associate
  • Server


  • Bachelor of Science
  • Associate of Science

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