Sales Associate resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Website, Portfolio, Profiles
@lana_designsink
Professional Summary
Ambitious student pursuing a bachelor’s degree in Biochemistry/Cell and Molecular Biology and minors in both Forensics and Justice Studies, eager to contribute developed knowledge in a laboratory role. Skilled in high stress, collaborative and fast paced settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
Sales expertise
Exceptional customer service
Adapt to diverse groups
Social perceptiveness
Cash register operation
Product promotions
Relationship building
Excellent people skills
Upselling
Multi-tasking strength
Problem-solving skills
Client Service
Professional demeanor
Cool Under Pressure
Age Verification
Conflict and Complaint Resolution
Service-Oriented
Team Player
High Energy and Stamina
Detail-Oriented
Reliable and Responsible
Team Leadership
Adaptable and Flexible
Work History
Sales Associate, 06/2020 - 09/2021 Moonfare – New York, NY,
Meet all sales quotas.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Maintained customer satisfaction with quick and professional handling of product returns and online orders.
Increased sales by offering advice on purchases and promoting additional products.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Provided positive first impressions to welcome existing, new and potential customers.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Cashier/Front end clerk, 12/2019 - 07/2020 Kroger – Nampa, ID,
Directed and aided customers in finding their items.
Organized front end shelves and restocked shelves with returns.
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Greeted customers and responded to requests for information.
Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
Approached every question or concern with calm and level-headed approach.
Operated register system to process new purchases, item returns and merchandise exchanges.
Checked identification for proof-of-age for alcohol and tobacco sales.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card and check transactions to complete customer purchases.
Instructor, 06/2012 - 02/2020 Massachusetts Institute Of Technology – Boston, MA,
Taught kids and adults ranging from ages 4-75 self defense, traditional karate and life skills.
Ran several programs of my own; organized birthday parties; led women's defense courses.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Earned positive feedback from parents regarding classroom instruction and student learning success.
Defined and articulated goal learning outcomes, performance metrics and changes to improve student learning.
Emphasized safety
Communicated regularly with parents and guardians about student progress, working to involve parents in goals.
Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
Education
Bachelor of Science: Biochem, Cellular And Molecular Biology, Forensics, Justice Studies, Expected in 06/2024 - University of New Hampshire - Durham, NH GPA:
High School Diploma: , Expected in 06/2020 - Algonquin Regional High School - Northborough, MA GPA:
Accomplishments
"LiveLoveVitiligo" — Launched a personal vitiligo Instagram page to spread awareness and acceptance
Published a Wikipedia article on Ampullae of Lorenzini -
Design personal commissions as a small business, with an Instagram page
Volunteer in a Forensics lab, assisting with research projects and current cases
Senior karate instructor
Train the Trainers
Second degree black belt in Uechi-ryu Karate
Developing a new UNH approved club focused on women's practical self defense
Additional Information
I have exceptional people skills and a lot of experience working with people of all ages and abilities.
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