Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Energetic sales associate highly knowledgeable about the latest fashion trends. Successful at building a strong customer following, thus increasing repeat business.
Work History
01/2014 to Current
Sales AssociateMoonfare – Luxemburg, WI,
Prepared merchandise for sales floor.
Accepted and processed returns.
Maintained adherence to all company protocols.
Provided repeat customers with exceptional care and attention.
Prioritized and accomplished wide range of tasks each shift.
Worked collaboratively in team environment.
Monitored entrances, exits and fitting rooms for signs of theft.
05/2013 to 11/2013
Sales Associate/StylistAscena Retail Group – Sacramento, CA,
Maintained and met all weekly and monthly commission goals.
Recommended merchandise to customers based on their needs and preferences.
Built relationships with customers to increase likelihood of repeat business.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
10/2011 to 04/2013
Sales AssociateMoonfare – New York, NY,
Providing exemplary customer service for all customers.
Responsible for executing all customer transactions and process all point of sale (POS) transactions.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Suggested accessories and complementary purchases.
03/2007 to 01/2010
Sales AssociateMoonfare – Luxemburg, WI,
Serve all Gucci customers with the highest level of customer service.
Responsible for executing all merchandising policies.
Responsible for processing and preparing merchandise for sales floor.
Providing prompt, courteous and knowledgeable service to all Gucci clients.
Responsible for navigating multiple systems in order to resolve customer request.
Responsible for understanding all distinctions between various lines of the Gucci brand.
Meeting all daily, weekly and monthly commission goals and customer service reports.
Skills
Customer service focus
Relationship building
Merchandising understanding
Product knowledge
Multi-tasking strength
Positive and upbeat
Strong interpersonal skills
Bilingual in Spanish
Education
Expected in 2016
Bachelor of Science: Management Fisher College - Boston, MA GPA:
Expected in 1999
Associate of Arts: Broadcasting and Journalism Mass Communications College - Boston, MA GPA:
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